Business ProfileforSouthwood Realty Company

Me and my fianc have lived at ************* of Mount Holly for three years now and it has been a complete nightmare since week two. Our upstairs neighbor has a kid that likes to run through the *********** up and down and scream. The first time we called the front office to complain about the noise we were simply told well let them know. Things immediately got worst and the upstairs neighbor started being even louder, calling us racial slurs, cussing at our camera, dumping food and cigarette butts off of her balcony and so much more. Local law enforcement has been involved a few times and we have been told that cloisters needs to handle the issue but cloisters will tell us vice versa. We have sent well over 20 videos to prove that the noise is more than typical apartment living noise. Some videos you can see our fan blade shaking from them being so rowdy upstairs. The only solution we have been given is to PAY extra to move to one of the other luxurious living properties, no thanks. Southwood Realty hires the most unprofessional people to run and maintain this property. We have countless videos of incidents that have taken place in the three years that we have been here. Trash all over the property that the lawn people just eventually mow right over or blow into the woods, maintenance guys spraying paint into the woods, raw sewage exposure from a pipe bursting, cars being broken into, and much much more. We have an opportunity to move from the property but it would mean that we leave with one month still remaining on the lease. We have tried to work with front office on a solution considering all of the nonsense we have been through due to this company and they refuse to work with us. Southwoods lack of compassion is incredibly astonishing. Videos can be provided upon request and also more pictures if needed.