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Find a Location

The Gaston Gazette has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Gaston Gazette

      1893 Remount Rd Gastonia, NC 28054-7413

    • The Gaston Gazette

      PO Box 1538 Gastonia, NC 28053-1538

    Business ProfileforThe Gaston Gazette

    Newspaper
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    The Gaston Gazette has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Gaston Gazette

        1893 Remount Rd Gastonia, NC 28054-7413

      • The Gaston Gazette

        PO Box 1538 Gastonia, NC 28053-1538

      Location of This Business
      1893 Remount Rd, Gastonia, NC 28054-7413
      BBB File Opened:
      7/10/2007
      Years in Business:
      144
      Business Started:
      1/1/1880
      Business Started Locally:
      1/1/1880
      Number of Employees:
      220
      Business Management
      • Ms. Jennie Lambert, Publisher
      • Mr. John Pea, Editor
      • Mr. Will McDonald, Manager
      • Mr. Duane K McCallister, Publisher
      • Mr. Thomas Monigan, Business Manager
      • Mr. Barry Croucher, Manager
      Contact Information

      Principal

      • Ms. Jennie Lambert, Publisher

      Customer Contact

      • Ms. Jennie Lambert, Publisher
      • Mr. John Pea, Editor
      • Mr. Will McDonald, Manager
      • Mr. Duane K McCallister, Publisher
      • Mike Ivancic
      • Mr. Thomas Monigan, Business Manager
      • Mr. Barry Croucher, Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/18/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      We had contacted the gaston gazette after they automatically renewed our subscription for last year to not do it at the end of our renewal subscription. Forward a year and they charged us $415 to renew again this year. We contacted them again about it. No refund could be issued just let it go for another year. That's not acceptable. Then they bargained with my wife for a $227 credit to cancel subscription. So that's wrong to.

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mary B

      1 star

      12/29/2021

      **** the Gazette is both dishonest and unethical in their practices.On 12 13 21 I called to cancel m subscription ( our **** was due the 17 according to the statement we had received) However, I was told the **** was actually due on the 2nd and we owed some $15.00 to which I told the lady to cancel the paper and send me a ****, she said she would. After receiving no **** and the paper for about 10 more days, I called back and was told I now owed over $40.00. When I asked why nothing had been done on the 13th I was told the only way they would cancel was when the **** was paid in full and they kept sending the papers and running up more on an account that should have been closed out. Had the lady on the 13th told me I had to pay right then by credit card to stop the paper, I would have done so, but I was never told any such thing, only that she would have a **** sent. So basically hussled me out of more money.This is truly a way to hussle unknowing people. Others need to be made aware of their tactics.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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