Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Smoke Alert was started in 2010 in order to educate the public about Fire Safety in the home. Their primary goal is to save lives in our community by offering inexpensive Dryer Vent Cleaning and FREE home fire safety inspections.

BBB Accredited Since: 3/28/2019

Years in Business: 17

Products and Services

Smoke Alert cleans dryer vents as well as sells, installs, and maintains fire safety products.

Dryer vent cleaning from $59 each. Chimney Sweep starting at $80.

Business Details

BBB File Opened:
12/20/2012
Business Started:
1/1/2009
Business Incorporated:
8/18/2010
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Smoke Alert, LLC

Additional Contact Information

Principal Contacts
Mr. Chris Tomlin, Managing Member
Customer Contacts
Mr. Chris Tomlin, Managing Member
Mr. Keith Gaudette, Field Supervisor
Additional Phone Numbers
Other Phone: (704) 659-6000
Other Phone: (770) 765-7000
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook

Additional Information

Refund and Exchange Policy
Per the company,

"We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days we may offer a refund as long as the items are in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

No visible signs of wear or damage in any way
within 30 calendar days, always, after 30 at our discretion
must not be a special order or a custom order
unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description."

Latest Reviews

  • Terry S

    "REMOVEDfrom Smoke Alert was professional, knowledgeable and proficient along with being friendly. He got our gas fireplace working again and explained the problem well." ... Read full review

  • Donna R

    "Excellent service by REMOVED, check all our smoke detectors, and replaced them all. Very professional." ... Read full review

  • Mona V

    "This company is owned and operated by current and former firefighters. Who better to inform you about fire safety in your home?" ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.