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Find a Location

Peachtree Properties has 1 locations, listed below.

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    Business ProfileforPeachtree Properties

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3310 S Peak Dr, Fayetteville, NC 28306-9688
    BBB File Opened:
    1/24/2001
    Business Management
    • Ms. Cyndi Lee McKinney, Owner
    Contact Information

    Principal

    • Ms. Cyndi Lee McKinney, Owner

    Customer Contact

    • Ms. Cyndi Lee McKinney, Owner
    Additional Contact Information

    Fax Numbers

    • (910) 426-1634
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    This company is a straight up scam. I have 2 service dogs and completely documented and peach tree has copies of all documents. Well ***** the property manager kept all of my deposit when I moved out saying I wasnt allowed service dogs even though I gave them all the proof when I moved in and moved out. She then tried to say I had 3 dogs which I did not and was willing to provide video proof of any day I was living there. Through multiple passed inspection of the 2 years I lived there, there was never an is*** with both my dogs which they took pictures many times. I had a large kennel in the back yard for my dogs to stay in when I was away for periods of time. She tried to tell me no service dog is kept out doors in a kennel, which in all the pictures they took shows the grass grown on the inside proving they were not there often. Then she tried to tell me that no one has 2 service dogs so I told well I did then she asked me for what and I told. After I told her she laughed in my face. For 1 her asking me and denying returning my deposit is against federal law and the housing act for service animal. *** tried multiple time to contact her to discuss this on multiple occasions and shes keeps avoiding my emails and phone calls. All in all Im in my right to have service dogs with documentation and video proof of the number of dogs in my house. So if anyone can help me get in contact with the right people to have her investigated and my money returned. Otherwise i will take a different approach and *** the company for unlawful practices and violations of the federal housing act.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vanessa M

    1 star

    03/14/2022

    I apply for a rental property with Cyndi M. I paid my application fee with all documents. I was a little disappointed in how I was looked at , so I called back and told the receptionist that if I do not meet the criteria because I was a African American women please do not pull my credit report on March 11,2022. I received a email on this March 11, 2022 stated Thank you for your interest in the home we have listed at Perfection in Fayetteville North Carolina. Unfortunately this home does now have an approved applicant. Please visit our website at Peachtree Properties Fayetteville North Carolina as homes become available they will be posted there.

    Best Regards,


    Peachtree Properties of Fayetteville, Inc.
    Property Management Division
    Then she call me on 03/14/2022 starting I was not approved for some other reason. I feel that this was base on tactics to get people application fee when you know you are going to denial them.

    Peachtree Properties Response

    03/15/2022

    Each and every rental property receives multiple applications. This notification is clear and stated on the top of the application which is signed by the applicant. It states that if a more qualified applicant is chosen for that particular rental property, the credit report can be used on other properties in the future.

    The application also states that income must be two and half times the rent and the credit score must be at least 640. As soon as the application is paid for and presented, the credit report and background check are ordered. There is not a race request on the application and applicants are not judged on race, nor are the Owners of the home. Peachtree has to pay a third-party vendor for the credit report and the$40 application fee is NOT a revenue for Peachtree Properties

    The best application is based on length of employment, salary, credit and background as well as prior landlord comments.

    I have never met Vanessa McNeill; my front desk personnel took her application and I processed. Simply. a better applicant was chosen for this particular property.

    Cyndi L M.
    Owner, GRI, ABR, SFR
    Peachtree Properties of Fayetteville, Inc

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

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