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Business Profile

Home Builders

McKee Homes

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.92/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromMc R

    Date: 08/11/2024

    1 star
    I only wanted to build with McKee because the design looked so beautiful and the interior was so unique and different compared to other builders in the area. But after reading these reviews Im terrified to build with McKee.
  • Review fromLaurel M

    Date: 08/08/2024

    5 stars
    This is not our first new home construction and we need to commend Mckee Homes on the outstanding customer service they extend to their homeowners. From the beginning, ******* guided us through the process of purchasing and was absolutely fantastic. She was generous with her time and opened the home multiple times before and after we contracted to purchase. We have had a few repair requests that were taken and handled exceptionally fast and to our satisfaction, I'm picky! We had a minor water leak today-during the hurricane at our patio door and **** was able to get someone out to immediately take care of it. Honestly - that is outstanding customer service. **** is meticulous in handling the crews in the development and is an irreplaceable asset to Mckee, in our opinion. Through no fault of the builder, our contractor damaged our siding and put us in contact with the siding company to do a repair. It was reasonably priced and quickly handled, thank you; *****! In today's day and age, McKee is a shining star and we are so glad we decided to buy a McKee home! They are efficient, conscientious, and most importantly very good to their customers even after purchase.
  • Review fromGary P

    Date: 07/23/2024

    1 star
    If you are considering buying a new home do not engage with McKee homes. Their after sales service is just shocking. They do whatever they can to get out of their warranties and commitments. Take my advice, stay away!
  • Review fromTiger K

    Date: 07/21/2024

    4 stars
    Closed on 8/22/2023. I have had an overall positive experience with McKee and their team.Aside from closing on time, completing most of requested warranty/blue taping work, they have been helpful in assisting in other aspects such as helping me find suppliers of parts that need out of warranty service (landscaper damaged).
  • Review fromHeather H

    Date: 05/06/2024

    1 star
    cannot emphasize enough how dissatisfied we are with this organization. Since moving into our new build, we've encountered a series of ongoing and bizarre issues. The lack of communication has been nothing short of a nightmare.Almost a year ago, we relocated to a new property. Since then, we've faced numerous challenges. Initially, we were provided with incorrect mailbox keys. Subsequently, we discovered that our water unit was erroneously connected to others on the same street, resulting in confusion and inconvenience for all parties involved. Similarly, our energy meter was mixed up with another property, leading to an unexpected power cut due to a supposed lack of payment, despite the meter being assigned to a different address.It's astonishing that McKee, the organization overseeing our community, was unaware of multiple HOA companies operating within the neighborhood. Even more concerning is the fact that McKee was constructing houses under both HOAs without proper coordination or awareness.Our most recent ordeal occurred when we received a notification late on a Friday afternoon stating that our mailbox keys had been changed. Upon visiting the designated location at the *********** to collect our keys, they were nowhere to be found. After contacting the individual who provided the instructions, we learned that an email and mail notification had been sent out regarding this change, but we never received it. It took further communication and investigation to determine the correct procedure for retrieving our keys from the post office.The level of frustration we have endured throughout these experiences is beyond comprehension. I would not use McKee again as a home builder.

    McKee Homes

    Date: 05/07/2024

    We at McKee strive for perfection on ***************** We apologize for any inconvenience during your closing and will contact customer in achieving closure of complaint.
  • Review fromLisa D

    Date: 06/21/2023

    5 stars
    Thank you to McKee Warranty for quick response to our flooding in Seaside Bay **** and ****** very pleasant and responsive to speak with our concern. Love my house and area we picked. Thank you McKee Homes
  • Review fromBrian L

    Date: 06/18/2023

    1 star
    Problem 1. Flooring Problem 2. Stair Case Treads. Problem 3. Patio Flooring. Not enough characters to go over a year and 3 months of issues with our new construction at Gateway Commons TownHomes that McKee Homes built. Its nothing but BS and them going back on their world. Lying to ** from the very start. That should have been my red flag to pull out but I have them the benefit of the doubt. Now its problem after problem after problem.
  • Review fromJean-Paul D

    Date: 06/08/2023

    1 star
    I genuinely don't know where to start. All items listed below were on our punch list prior to closing and submitted within 30 days after closing, as instructed. Inferior quality of products than what was shown. Lack of communication and unfulfilled promises.Damaged kitchen/bath cabinets.Broken truss in the ceiling that was left unattended for weeks and left sags in the ceiling in the kitchen and living room. Hump in 2nd-floor master from leveling compound. (broken truss). The carpet seams are coming apart, in a 5-month-old house.Poorly trimmed staircase. Repeatedly promised to have the trim replaced. Then to only declined to make the repairs. The staircase is still not finished. Stain on the carpet on the staircase.We paid $2,800 for upgraded KitchenAid appliances, to only have rusted, damaged, and used appliances installed. (I have pictures).Repeated promises to replace the damaged microwave have yet to be completed. Pest defense paid for in the purchase of the house: No pest control system installed, promised 1yr free insect treatment. Five months later, still no treatments Poorly installed front door. Promises to repair/replace. Nothing has been done, and no return phone/emails.Neighbors remote for ceiling fans turn on and off our ceiling fans and lights.Electrical: The entire main living area downstairs, including the dining room, entryway, laundry, mud room, kitchen, under cabinet lights, and kitchenette, are all on the same breaker. (Under cabinet light flickers constantly).HVAC has bare wire showing.They did not clean during the build process, so the painters painted over the trim's sawdust and dirt.McKee promotes a military-friendly company, but as a decorated service vet, that is the farthest thing from the truth, and they should have their building license revoked, and state officials should investigate a class action lawsuit. McKee's Homes' predatory building practices need to be stopped.Make them fix all of our homes.
  • Review fromRobert M

    Date: 01/26/2023

    1 star
    Contrary to McKees response dated Jan 19th, no one has reached out to us regarding storm water or the maintenance of the ***** next to Lot #**

    McKee Homes

    Date: 02/07/2023

    Your swale area is under the HOA protection and should be directed to the HOA committed.
  • Review fromRobert M

    Date: 01/26/2023

    1 star
    Contrary to McKees response dated Jan 19th, no one has reached out to us regarding storm water or the maintenance of the Swale next to Lot #**

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