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Find a Location

Auto Store of Farmville has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto Store of Farmville

      8827 West Marlboro Rd Farmville, NC 27828-8506

      BBB Accredited Business
    • Auto Store of Farmville

      PO Box 61 Farmville, NC 27828-0061

      BBB Accredited Business

    Business ProfileforAuto Store of Farmville

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/28/2021

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Used vehicle sales

    Business Details

    This is a multi-location business.

    Find a Location

    Auto Store of Farmville has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto Store of Farmville

        8827 West Marlboro Rd Farmville, NC 27828-8506

        BBB Accredited Business
      • Auto Store of Farmville

        PO Box 61 Farmville, NC 27828-0061

        BBB Accredited Business
      Location of This Business
      8827 West Marlboro Rd, Farmville, NC 27828-8506
      BBB File Opened:
      12/6/2005
      Years in Business:
      30
      Business Started:
      5/12/1994
      Business Incorporated:
      5/12/1994
      Accredited Since:
      10/28/2021
      Type of Entity:
      Corporation
      Alternate Business Name
      • American Auto Sales
      • Tyson Management Co., Inc.
      Business Management
      • Mr. James "Jay" Tyson III, President
      • Mr. Lee Ellis, Manager
      Contact Information

      Principal

      • Mr. James "Jay" Tyson III, President

      Customer Contact

      • Mr. James "Jay" Tyson III, President
      • Mr. Lee Ellis, Manager
      • Mr. Richard Wilder
      Additional Contact Information

      Fax Numbers

      • (252) 753-4132
        Primary Fax

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/18/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased this Jeep on 06/17/2023. I notified them on 06/19/2023 That the service 4wd Light was on. I went back on 06/19/2023 to show them. 07/03/23 I took it to their autoshop. They told me nothing was wrong but bad breaks, and I needed to go somewhere else to get an alignment because it had messed up my tires. I let the dealership know they did not fix my issue. **** (Manager) made an appt for me to get recalls fixed. While there the service manager informed me of stored codes for my 4wd. I paid for for the jeeps 4wd system to get diagnosed 07/13/23. They told me transfercase was no good. I told **** on 07/14/23 and sent picture to salesman on 7/18/23. On 7/26/23 I notified the salesman that the transmission was slipping, she said my transfercase came in that day. 7/28/23 I was suppose to meet the salesman and manager to discuss what will be fixed, and get a car to drive. Neither the salesman or manager was there when we arrived. I finally got it dropped off on 8/2/23. 09/13/23 I put a status on Fb about the issues, They called my boyfriend to tell him to tell me to stop posting negatively about them on ******** because if someone higher up sees it they might not continue fixing the jeep for me. Since then I still have not received it back as of 9/18/23, and the transfercase, transmission, and front differential have all been bad. It is currently at the Jeep dealership in Greenville. My boyfriend spoke with them today and they said the new transmission that was put in will not program to the jeep. I can not get the attachment of the Bill of sale, and contracts or text messages to upload. I will email these two over!
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Trav m

      1 star

      05/24/2022

      Got a car from auto store group Farmville Nc the second day after getting the car I had to take the car back take it back day by day a problem was fix but there was another problem haven’t even had the car 2 weeks yet. And had to take it back and they kept the car for some days until a part came in that they said need after replacing the part the car had the same issue took car back, they say nothing wrong with it. The next day I had a bad experience from the car had to get tower to pick it up when tower pick car it it took some time for the car to start and what I had experience , but the manger owner of the shop wouldn’t even ask his tower anything about the car I have call every time I had a issue with that car to let them no what going on and they would say bring it in as what I did until I couldn’t and they had there tower to pick it up. We just got fed up with the car because we shouldn’t have to go under no hood of that car after getting it went to get my down payment back, I couldn’t get it back the manger told me to just drive it because he doesn’t see nothing wrong with the car again wouldn’t give me my down payment back have not even had the car 2 weeks yet. There is a warranty on the cars, I am thinking they wants us to keep driving the lemons cars until the warranty is out thinking there will be a payment made on the car when the due if the car doesn’t do right cause its not that how get back and forth to work thinking we had a good car but not. This business has a lot of bad reviews I wish I had look at the before purchasing. All want my down payment back and find me a good car that can get us back and forth to work. I would not recommend anyone doing business with these money hungry peoples. With my warranty I should be able to get my down payment but I am being told just drive the car to see how it does and then he walks away.

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