Business ProfileforLexercise

I signed my 7 year old daughter up for the lexersice ( Dyslexia) reading program. I chose the more expensive program/option because it came with a garentee that if my child did progress a full grade level in 8 weeks she would get 4 weeks free. They ask that parents are engaged and help threw therapy sessions and in online nighly class. At the end of our 8 weeks my daughter had her assessment and her test score showed she did not imorove a grade level. I got an email from my daughters teacher/tutor telling me unfortunately she felt my daughter was disengaged at her 7th session and because of that my daughters garentee is void. She is sorry and knows its especially frustrating to hear but when kids have ADHD and dyslexia and other disabilities its harder for them to focus and focus is important to this program. Excuse me but that is a bunch of BS her option that my daughter wasn't fully engaged threw our 7th session is an excuse to not grant the garentee! My daughter also had hand foot mouth right because our 7th session and I had to reschedule and was charged extra for that. Use a different program these people are about money they are not about helping our children!