Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/13/2024

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was notified of a lien placed on a home I was selling. I called the attorney handling the lien and we agreed on a payoff amount to be paid at closing. It was on the closing statement and paid at closing. I have now received another summons for the same lien.

  Business Response

  Date: 06/23/2024

  We are a North Carolina law firm retained to collect debts on behalf of our clients. Our firm represented Unifund CCR Partners, with respect to the credit account in question.  Judgment by ******* was entered in favor of our client in ********************* File No. 18 CvD 9230 on April 29, 2019.  This action,Guilford County Court File No. 18 CvD 9230, was properly instituted in order to renew the Judgment by Default that was entered in favor of Unifund on December 11, 2008, and which expired on December 11, 2018.  Thereafter, this debt was resolved by ******************* (now **************), on May 31, 2019. Our office filed the Cancellation of Judgment with the Guilford County Clerk of Courts on June 25, 2019 and issued a refund check for an overpayment in the amount of $4.06 to ******************** on July 1, 2019. 
  As to Ms. ********* claim, our firm does not have any knowledge or information pertaining to her claim that a new summons has been issued in this matter.  This account has been closed in our office since June of 2019.  Our office has not issued any summons or taken any action in this matter since the filing of the cancellation and the return of the overpayment to ********************.

  Customer Answer

  Date: 06/24/2024

   
  Complaint: 21843583
  
  I am rejecting this response because:  I need the original creditor name and notice to verify that the debt was settled.  I received a call that a summons to appear was being served.  When I called the number, I was told I was being summoned for the exact debt that was settled with payment in May 2019.

  The original debt was bought by Sessoms, and put a lien on a home that did not have my name on the deed. 

  Their own response statement made shows they renewed a judgement illegally.  "Judgment by ******* was entered in favor of our client in ********************* File No. 18 CvD 9230 on April 29, 2019.  This action, Guilford County Court File No. 18 CvD 9230, was properly instituted in order to renew the Judgment by Default that was entered in favor of Unifund on December 11, 2008, and which expired on December 11, 2018."  The 10 year judgement expired on December 11, 2018 and they instituted a new order to renew on April 29, 2019.  You must renew before the 10 year period expires, not after.  The initial lien should never have been allowed to collect on and I need proof of the original creditor for this new summons for the same debt.
  
  Sincerely,
  
  *************************

  Business Response

  Date: 07/01/2024

  We are a North Carolina law firm retained to collect debts on behalf of our clients. Our firm represented Unifund CCR Partners, with respect to the credit account in question. Our clients original Judgment by Default was granted in Guilford County Court File No. 07 CvD *****, on December 11, 2008.  The Plaintiffs second action, Guilford County Court File No. 18 CvD 9230, was commenced on November 20, 2019, as required by N.C. Gen. ***** 1-47.  Unifunds action to renew the Judgment previously granted by the Court was properly initiated within the ten (10) year period after the entry of the original judgment.
  Judgment by Default in ********************* File No. 18 CvD 9230 was entered in favor of our client in on April 29, 2019.  Thereafter, this debt was resolved by ******************* (now **************), on May 31, 2019. Our office filed the Cancellation of Judgment with the Guilford County Clerk of Courts on June 25, 2019 and issued a refund check for an overpayment in the amount of $4.06 to ******************** on July 1, 2019. 
  As to Ms. ********* claim, we reiterate that our firm was retained by Unifund to collect on the balance once owed by ********************.  Our firm does not purchase debt and specifically, did not purchase the account underlying Unifunds initial judgment.  Moreover, it must be noted that it is the Guilford County Clerk of Courts and not our firm or Unifund that placed the lien in question. Furthermore, as previously set out, our firm does not have any knowledge or information pertaining to her claim that a new summons has been issued in this matter.  This account has been closed in our office since June of 2019. Our office has not issued any summons or taken any action in this matter since the filing of the cancellation and the return of the overpayment to *******************.

• Initial Complaint

  Date:01/29/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Since January 18, **** and sometime last year as well, I have been trying to get a hold of this business, and every time I call I get phone recordings. NO ONE answers the phone. I have sent emails, requesting a payoff amount, NO ONE sends anything back in email or mail. All I want is my payoff amount, so I can update my INCHARGE account, they are the ones that pay my bill along with few others, once a month. This business, law firm is a joke, they say on their website, they cannot respond to email. I was just on it today, Jan 29,****. I have tried calling for two weeks, and 6 times today.

  Business Response

  Date: 02/05/2024

  We are a ************** law firm retained to collect debts on behalf of our clients. Our firm represents ************** with respect to this account. We apologize for the difficulty in getting in touch with our office. Our representatives reached out to ************** by phone on January 29, **** and answered his questions. We therefore consider the matter to be resolved. If ************* would like to discuss the matter further, he is welcome to contact our office at **************.

• Initial Complaint

  Date:01/19/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have 3 judgements filed on me didn't know those judgements were filed on me due to them not showing up on my credit. I set up a payment arrangement with Sessoms and Rogers, P.A. in June 2018. I'm in the process of getting approved for a mortgage. The loan officer pulled a judgement and lien report on November 15, 2023. The judgement was filed on 6/2017 for $6,252, 6/2018 for $9,665 , 8/2018 for $3,576. The three payment arrangement letters received from them in June 2018 shows the balance amounts are twice the amount shown on the judgement report. I've asked to get records/invoices justifying the amount that is owed to Sessoms and Rogers and have not received anything. Attached is the report that was pulled by the loan office and the initial letter sent to me from Sessoms and Rogers, P.A. with the date mailed out to me. I'm trying get this resolved as soon as possible. I'm not getting any calls back or any payoff requests mailed to me. Plus I would like the accurate amount on the payoff mailed to me. Attached are the documents of the three payment arrangements and the judgement report. Requesting the correct payoff amount so I'm able to close on my house at the end of January ****.

  Business Response

  Date: 01/26/2024

  Our firm, Sessoms & Rogers, P.A., is a ************** law firm retained to collect debts on behalf of our clients. Our firm represents Unifund CCR, LLC with respect to the three accounts in question. Our firm filed suit on behalf of Unifund in three separate lawsuits, bearing Guilford County case numbers 16 CVD ****, 16 CVD ****, and 16 CVD ****. In each case, judgement was entered in favor of our client. As to each case, our client agreed to accept monthly payments towards the balance owed, and to cancel the judgments once paid in full. **************** has been making payments since 2018. We will send **************** a letter as to each judgment showing a record of the payments he has made and explaining the balance that remains. He is welcome to contact our office to discuss the matter further at **************.
  

  Customer Answer

  Date: 01/29/2024

   
  Complaint: 21169480
  
  I am rejecting this response because:
  
  Sincerely,
  
  *************************

• Initial Complaint

  Date:03/30/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have tried to call this place numerous times and left messages to PAY OFF a debt and the answer ******* says they are short staff and to go to the there website which I do and after a week they still have not responded . I am trying to give them money and get they cant seem to answer my calls or respond to me which made me check them out online and seen lots of negative comments and now I see why. Seems like scammers so why would anyone give them money for debt they claim they took over ? You cant even get in touch with them so apparently they are not interested or they are scammers .

  Business Response

  Date: 04/10/2023

  Our firm, Sessoms & Rogers, P.A., is a ************** law firm retained to collect debts on behalf of our clients. Our firm represents ************** with respect to the account in question. On Friday, March 24, 2023, we received a Judgment Payoff Request from ****************** through our firms email system. On Monday, March 27, 2023, we sent ****************** a letter that showed the payoff balance for the judgment and provided instructions for making a payment. In addition, we placed a return call to him on March 31, 2023, and left him a voicemail. We will continue to reach out to him by telephone and he is welcome to call us at **************.
  
  
  

• Initial Complaint

  Date:03/28/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We have been trying to call them for a week. Nobody answers the phone. You have to leave a voicemail that is never returned. They don't respond to email's either. The operator answered one time. Told her they don't call back. She transfers the call anyway. All we want to do is pay our bill. We have to talk with them before we just pay it online. If that even works correctly. There are multiple reviews on ****** and most have the same issue. I just feel like someone needs to address this.

  Business Response

  Date: 04/03/2023

  Our firm, Sessoms & Rogers, P.A., is a ************** law firm retained to collect debts on behalf of our clients. Our firm represents LVNV Funding, LLC, with respect to the account in question. ************** called our office and spoke to a firm representative on March 22, 2023. At the time, the firms records indicated that ************** was represented by an attorney. On the call, our representative informed ************** that the firm needed to direct all communications through his attorney. ************** informed our representative that he was no longer represented by counsel. Our representative called the attorneys office to verify representation, but the attorney was not in his office and was unable to verify whether he represented **************. On March 24,2023, a firm representative placed another call and left a voicemail with the attorney in an attempt to verify his representation. Eventually on March 28,2023, the attorney confirmed by phone that he does not represent ***************
  
  We understand Mr. ****** frustration in the speed of communication. The law requires that our firm not communicate directly with consumers who are represented by attorneys, so it was necessary for the firm to verify this information. Now it is clear that ************** is not represented by counsel, we will place a call to ************** to speak with him regarding the account. He is also welcome to call us at **************.

• Initial Complaint

  Date:03/23/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am currently in the process of a HELOC during which time, I was notified that I have a lien on my property in the amount of $1817.95. I had no clue as to what this could be from. I called the number for Midland Funding, LLC I found on ****** and was given another number to call which I have done so over and over for the past couple of days w/o success of speaking to a live human nor have I received a call back from any of the messages I left. I have also emailed twice and completed the form on the website for inquires, yet still...nothing! After contacting the clerk of court in my county, I learned what this matter was in regards to. This was from a credit card collection back from 2018. A payment plan and amount was agreed upon and payment were made. Payments were even being made during the time the lien was recorded which I have proof of on bank statements. I was also informed that .30 cents a day is being accrued by Sessoms. No wonder they have no one responding to people. They are making more money but not doing so. I am in a time crunch to get this resolved before closing yet it appears Sessoms is going to make this even more difficult. I have read plenty of negative reviews regarding their practices. It is unfair to me that I have to continue suffering and have to dig even deeper to repay a company I already paid and have been getting charged .30 cents a day since *********************************************** affect and being followed and had NO idea a lien was placed on my property during which time the *** owed was no where as significant and that you can't speak to anyone to get resolved so I continue being charged the daily ***. I will of course seek legal counseling since I am getting no where fast on my own w/ speaking to anyone so there goes more money invested and wasted on this company however I have no choice. I have ran out of other options and time other than making the 2 hour trip to Durham.

  Business Response

  Date: 03/24/2023

  Our firm, Sessoms & Rogers, P.A., is a ************** law firm retained to collect debts on behalf of our clients. Our firm represents Midland Funding,LLC, the assignee of a credit card account that was issued by Synchrony Bank.In August 2018, our firm filed a lawsuit in ******** County District Court seeking to recover the amount owed on the account. In September 2018, our firm came to an agreement with ******************, whereby she agreed to pay $50.00 per month towards the amount owed on the account. ****************** signed a Confession of Judgment as security for those payments, and our firm dismissed the lawsuit upon receipt of the executed Confession of Judgment. ****************** made seven payments, but then defaulted on the payment agreement, and our firm filed the Confession of Judgment in July 2019. The Confession of Judgment that ***************** signed allowed our client to recover the remaining amount owed on the account, in addition to post-judgment interest at the legal rate of 8% and court costs, in the event of her default. ****************** has since made several additional payments, but has not satisfied the judgment.
  
  Since being contacted by ****************** this week, our firm has placed two calls to her but have been unable to reach her. We will continue to reach out to her, and she is welcome to call our office at **************.
  

• Initial Complaint

  Date:02/25/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I keep receiving medical billing constantly from area Physicians when the *********************** schedules Visits with Physicians and when these medical offices do not receive payment my information is turned into the collections agency! Im 100% Disabled Veteran and have no financial obligation to any ************** when Im sent there for appointments by ***************.

  Business Response

  Date: 03/02/2023

  Our firm, Sessoms & Rogers, P.A., is a ************** law firm retained to collect debts on behalf of our clients. Our firm does not handle medical billing. Our firm represents ****************************** LLC with respect to an *************** branded credit card account issued by *************** This account was charged off and assigned to our client. A judgment was entered in favor of ****************************** LLC on September 3, 2015. Our firm recently sent **************** a letter regarding this matter, and it appears he may have believed this was in regards to a medical bill.
  
  Upon notifying our client of this complaint, our client has instructed us that they are no longer seeking to collect on this debt. Our firm will seek to have the judgment vacated and will then close our file.
  

• Initial Complaint

  Date:02/06/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company is apparently a third party debt collector disguised as a law firm. Based on my credit, they worked on behalf of ******* Financial/Funding. ******* is also a third party company, not material to the debt. Based on my credit profile, ******* was working on behalf of ********* Bank. I sent several certified letters to ******* Funding requesting information pertaining to the debt. In response, I got a packet of documents for Sessoms & Rogers that include a court filing and credit card statements. My request was for an actual contract showing the debt was mine so I could handle it appropriately if it was. I never received any such documentation, only monthly charge statements again.

  Business Response

  Date: 02/15/2023

  Our
  firm, Sessoms & Rogers, P.A., is a North Carolina law firm retained to
  collect debts on behalf of our clients. Our firm represents ******* Funding,
  LLC with respect to the credit account in question. This account was originated
  with ********* Bank. The account was charged off and assigned to our client. We
  filed suit on behalf of our client in 2018. On or about April 25, 2019,
  judgment was entered in our client’s favor as to the account.
  
  On
  two previous occasions, Ms. ****** has disputed this debt. In response, we sent
  her a letter with information regarding the account, along with a copy of the
  judgment and copies of account statements sufficient to verify the account. A
  signed contract is not required to establish liability for a credit card
  account, as the debt is incurred by the use of the card, rather than the
  signing of a contract. We will send Ms. ****** a copy of the credit card
  agreement she entered into by using the credit card that was issued by
  ********* Bank.
  
  We
  remain willing to discuss the matter with Ms. ******, and she is welcome to
  contact our firm at ###-###-####.
  
  
  

  Customer Answer

  Date: 02/15/2023

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:

   

  So anyone could have opened a card in my name and used it and I am just supposed to say ok and pay it?

   

  Also, the business states they are willing to discuss the matter with me but I called for two weeks before I spoke to a representative.  At that time I was told since I was disputing it, they will do an investigation and send me something in the mail.  The rep would not discuss it and told me if I came to the office no one would discuss it because they don't see people in person.  I have called for over a week since that contact and simply get a recording to leave a message.  My stance remains the same, I did not open a card with ********* Bank.  I guess I need to consult an attorney.
  
  
  
  Sincerely,
  
  
  
  ****** ******

  Business Response

  Date: 02/20/2023

  In further response, our records show that account statements were issued to Ms. ****** at her address, and that Ms. ****** has verified on telephone calls with our representatives that her address and social security number match our records for this account. As mentioned previously, we will send her a letter with account documentation including account statements and the credit card agreement. 
  
  
  

• Initial Complaint

  Date:01/13/2023

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm attempting to make a settlement on my debt with this organization and they are not trying to work with me at all. They do not factor in other life necessities and essentials. Single parent just trying to make it and they are truly just after the money over something they didn’t even pay full price for. Customer service is terrible. Then even with inflation and the cost of everything rising they do not work with you with a reasonable monthly payment amount!

  Business Response

  Date: 01/23/2023

  Our
  firm, Sessoms & Rogers, P.A., is a North Carolina law firm retained to
  collect debts on behalf of our clients. Our firm represents ********* Bank with
  respect to the credit account in question. Our client is the original creditor
  and not a subsequent purchaser of this credit account. On December 2, 2021, our
  firm filed a lawsuit on behalf of ********* Bank to recover the amount owed on
  the account. In January of 2022, our firm entered into a repayment arrangement
  with Ms. ****, pursuant to which she agreed to make monthly payments of $40.00
  per month, with an increase to $200.00 per month beginning in January 2023. Ms.
  **** signed a Confession of Judgment, which we are currently holding in trust as
  security for the payments. Upon receiving the signed Confession of Judgment,
  our firm dismissed the pending lawsuit.
  
  Ms.
  **** has been making payments as agreed. On October 18, 2022, she called our
  office to explain that she could not afford to increase her monthly payment to
  $200.00 in January 2023. The firm representative who spoke with Ms. **** agreed
  to alter the agreement such that the payment plan would only increase to $90.00
  per month starting in January. A firm representative spoke with Ms. **** again by
  telephone on January 13, 2023. On that phone call, a lump sum settlement of the
  account was discussed, but no agreement was reached. On January 18, 2023, Ms.
  **** again called and spoke to one of our representatives. On that call, in
  light of Ms. ****’s circumstances, the firm agreed, on behalf of our client, to
  accept monthly payments of $40 per month on the remaining balance.
  
  We
  remain willing to discuss the matter with Ms. ****, and she is welcome to
  contact our firm at ###-###-####.
  

  Customer Answer

  Date: 01/23/2023

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. The company was reported to BBB prior to them agreeing to $40 payments per month as previously it was denied. It only got approved when I asked to speak with a supervisor in regards to the matter.
  
  
  
  Sincerely,
  
  
  
  **** ****

• Initial Complaint

  Date:12/20/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I actually have no idea why I have a judgement from this company. I was just informed by another entity that zi have a judgement for over $20k from this company that was placed in 2019. I have lived in the same place for almost a decade and receive no information or notice. I have tried to contact the company and never get anything other that leave a message or directions to their website.

  Business Response

  Date: 12/28/2022

  Our
  firm, Sessoms & Rogers, P.A., is a North Carolina law firm retained to
  collect debts on behalf of our clients. Our firm represents ********* ********
  Associates, LLC with respect to the credit account in question. In this matter,
  we filed suit on behalf of our client in 2008 regarding an account that
  originated with ********* ********** ******* Corporation. Judgment was entered
  in favor of our client on August 20, 2009. In 2019, our firm filed suit to
  renew that judgment for another 10 years pursuant to North Carolina law. This
  action was served upon Ms. **** by certified mail on May 26, 2020. The
  certified mail receipt clearly shows Ms. ****’s signature. Ms. **** did not
  file a response to this new lawsuit, and judgment was entered in favor of our
  client on December 11, 2020. We received no correspondence or calls from Ms.
  **** until December 20, 2022 since the judgment was entered in December 2020.  We will send Ms. **** a letter with
  information verifying the debt. She is welcome to contact our firm at ###-###-####.
  

  Customer Answer

  Date: 12/29/2022

  I reject this response because I have called their office already several times.  When I finally spoke to someone, I was told cerrtified mail was sent.  When I asked who signed for it, I was told somebody in my house.  When I asked who since I live alone, I did not get an answer other than since I have now disputed it, they will do an investigation and send me a letter.  Now in response to you, they say I am welcome to call them.  My attorney has been trying to reach them for over a week as wekk.  They need to send proof (origonal contract) and proof of service to myself and my attorney

  Business Response

  Date: 01/04/2023

  To
  clarify in response to Ms. ****’s follow up, we will send a response to her
  attorney, the *** ****** ** **** ** *****t. This response will include account
  documentation from the 2008 lawsuit and the Affidavit of Service we filed in
  the 2019 lawsuit.

  Customer Answer

  Date: 01/05/2023

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because: this company keeps saying what they will do and none of it's happening.  I reached out to them several times BEFORE signing a reaease for the attorney to tall to them.  I called them myself today and they told me they couldn't talk to me because an attorney reached out to them.   I explained that I gave the attorney permission to speak to them, not revoke their ability to speak to me and they told me the attorney had to give them permission.   As of this afternoon, they had not spoken to the attorney either.   Then I coincidently I get this reaponse tonight.   I don't trust them to follow through on anything they are saying.  I hope the documentation includes the original contract otherwise we may need to revisit court to get the judgement vacated.  If it is in fact my debt, I'd be happy to settle for the original amount.
  
  
  
  Sincerely,
  
  
  
  ******* ****

  Business Response

  Date: 01/06/2023

  After further review, our client has
  instructed our firm to vacate the judgment and close our file as to this
  account. It is our intention to file a motion to vacate the judgment and dismiss
  the action. In addition, Ms. **** called our office on 1/4/23. Our
  representative explained that we were not able to speak with her, as we
  understand that she is represented by an attorney. Future communications will
  go through her attorney, unless Ms. ****’s attorney gives us permission to
  speak with her directly.