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Find a Location

NC Mutual Life Insurance Company has 1 locations, listed below.

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    Business ProfileforNC Mutual Life Insurance Company

    Insurance Companies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    NC Mutual Life Insurance Company offers offers life insurance.

    Business Details

    Location of This Business
    411 W Chapel Hill Street, Durham, NC 27701-3642
    BBB File Opened:
    7/1/1983
    Years in Business:
    125
    Business Started:
    7/1/1898
    Business Incorporated:
    2/28/1899
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 67032 for this business, issued by North Carolina Department of Insurance

    These agencies may include:

    North Carolina Department of Insurance

    1201 Mail Service Center

    Raleigh NC 27699

    (855) 408-1212

    https://sbs.naic.org/solar-external-lookup/

    Type of Entity:
    Corporation
    Alternate Business Name
    • North Carolina Mutual Life Insurance Company
    Contact Information

    Principal

    • Susan Coble, Compliance Officer

    Customer Contact

    • Ms. Stacia Cooper, Director of Customer Service
    • Susan Coble, Compliance Officer
    Additional Contact Information

    Fax Numbers

    • (844) 290-2546
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Unfortunately all of the elders in my family are deceased. I have an uncle who has a policy with this god awful place. Upon receiving this information I reached out to this company months ago. I was giving all kinds of information such as his policy number, how much his policy is worth the expiration date etc! However when I attempted to go about cashing out on this policy I've been getting the run around. For months!!!! I called today and once again, I'm getting the run around. I was told I would be mailed out a letter with instructions. That was the answer to every question I had plus I'm lucky to get the information I did get. Everyone in this so called business is rude, nasty and unprofessional!! I truly believe this place is trying to stall me out until this police expires so they won't have to pay!!! It's disgusting to know that some people have no compassion or regard for others family!!! I need to speak with someone with authority to handle this and resolve the issue. I mean like your rep said. It was only $1000!! Wow!!
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

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