Business ProfileforRam Jack Foundation Solutions

After reading through these other negative complaints about BAIT and SWITCH and shoddy work, I wish I had gone to this site first. This is CLASSIC Bait and Switch operation and worse yet, they do shoddy work.
In the end, I told the Manager that I would pay my bill when his team finished lifting my patio as promised and then fix the damage they caused. This offended him and he stormed off in a huff.

Here is just a bit of what transpired:

The Ram-Jack salesman quoted me $1,200 to lift up my cement patio and assured me of their amazing technical ability. I asked can they lift my cement patio up without risk to my over-hanging patio-door sill-plate? Absolutely, they are able to tweak the lifting of any cement patio ever-so-slightly. Then I get a contract in the email for $1,500. Not happy but I signed it. When the "technicians" came they lifted portions and then were afraid to lift other portions for fear it would not go well. Then they came back with a price to complete the work that was almost double what I was quoted! In the initial phase they actually busted some of the brick perimeter and lifted only that part far higher than the area around it, permanently. Now I have this broken brick sticking up and an area that they "were afraid to lift up" for fear they could not do it right. All of this is the exact opposite of what I was promised. So to get the work completed properly, I held back on my payment. After a long period of telephone tag I was able to line up a date that worked and a guy came out stating he was their "Manager". He started with a tough-guy demeanor as I showed him the shoddy work his installers performed and then told me "how do I know whats under your concrete patio"? Given he does this for a living one would think he could look at a patio and have a pretty good idea of what the hidden structure is underneath it. I told him that when he repaired the damage that his technicians did to my patio, lifted the other area they were supposed to and then filled in all the empty holes his guys drilled in my cement patio, then I would pay my bill. His comment was, "I have heard all I want from you on this issue, and I will get back to you". He then took a couple of photos and stormed off. This is a bait and switch deal from the beginning. Oh, and when I showed the guy the damage and told him that I expected his team to fix it or pay someone else to fix it, he told me to "read my contract", implying they were allowed to damage my property with no consequences. There is much more like his "technicians" snuck out and left without asking me to look at their finished work, which they didn't finish, and more. Buyer beware of this crew based out of Raleigh, NC and doing work in **********, NC.

This customer has been reached out to in an attempt to address his concerns. We are currently setting up an in person meeting to discuss how to move forward.