Business ProfileforCarolina Boat & Trailer

I believe ******, ** boat repair shop owner ************************* is committing fraud by continuing to perform unauthorized repairs without my approval in an attempt to charge me more money. On 12/04/2023 I paid ************** $1,139.00 to perform an engine diagnostic. I shared with ************** at that time that I did not agree with the absorbent price and that I believed I was being overcharged. He refused to adjust the price, so I paid him and requested that he NOT perform any further work without my approval of a Good Faith estimate prior. Unfortunately, he ignored my request and on Friday 12/22/2023 he texted me demanding $1900.00 in cash for installing an old used sterndrive that he pulled from a badly damaged boat. After sending him a text message to remind him that I had not approved of the work he sent a shocking response that he is charging another $290.00 plus tax to deinstall the part! After receiving multiple follow-up text messages assuring me that the old damaged-looking used part was good, that he would change the engine oil and filters and winterize the boat at no charge, and while he would not permit the boat to leave his lot until I paid $1900.00, we could place the boat on the lake to demo the part next boating season. Per our conversation if the part did not work he would remove the part and refund me all the money I paid. After receiving this information in writing I agreed to pay $1900 ($1070.00 on 1/10/2024, balance $963 outstanding balance due). During our phone conversation today Monday March 25, 2024 I was shocked again to hear that he is again trying to force me to pay another $800 - $1000.00 for work that was previously included in the $1900.00 total price to r/r the part install propellers, install water hoses, winterize, change oil and filters etc. ************** often looses his temper, expresses extreme anger, shouts and abruptly hangs up the phone. His unhinged attitude causes him to use rude, insulting and demeaning language in his text messages and over the phone in an attempt to intimidate and bully me into paying for charges I have not agreed to pay. I no longer feel safe transacting business with him given he has on multiple occasions, he has attempted to breach the contractual agreement as per the documented invoice.