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Find a Location

Appliance Repair has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Appliance Repair

      2125 Southend Dr Charlotte, NC 28203-5301

    • Appliance Repair

      2009 Stoney Point Ln Unit 20 Charlotte, NC 28210-6674

    • Appliance Repair

      7323 Ginger Spice Ln Charlotte, NC 28227-8766

    • Appliance Repair

      8035 Cedar Glen Dr Charlotte, NC 28212-0203

    • Appliance Repair

      13633 Royalwood Ln Charlotte, NC 28273-4716

    Business ProfileforAppliance Repair

    Small Appliance Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Appliance Repair has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Appliance Repair

        2125 Southend Dr Charlotte, NC 28203-5301

      • Appliance Repair

        2009 Stoney Point Ln Unit 20 Charlotte, NC 28210-6674

      • Appliance Repair

        7323 Ginger Spice Ln Charlotte, NC 28227-8766

      • Appliance Repair

        8035 Cedar Glen Dr Charlotte, NC 28212-0203

      • Appliance Repair

        13633 Royalwood Ln Charlotte, NC 28273-4716

      Location of This Business
      2125 Southend Dr, Charlotte, NC 28203-5301
      BBB File Opened:
      10/21/2010
      Alternate Business Name
      • Tech Appliance Repair
      • Appliance Service Repair
      • Appliance Service
      • Queen City Appliance Repair
      • Search Appliance Service
      • Queen City Home Appliance Repair
      • National Appliance Repair LLC
      • National Appliance Repair Services
      • Consumer Appliance
      • Brick Works
      • A Pro Tech Home Appliance Service
      • Pro Tech Appliance Repair
      • Appliance Services
      • Searl Tech Appliance Repair
      • Queen City's Tech Appliance Repair
      • Best Price Appliance
      Business Management
      • Mr. Benny Johnson, Manager
      • Mr. Theodore Daycor, Owner
      • Mr. William Spencer
      • Mr. William Searl, Owner
      • Ms. Teresa Johnson, Administrative Assistant
      Contact Information

      Principal

      • Mr. William Searl, Owner

      Customer Contact

      • Mr. Benny Johnson, Manager
      • Mr. Theodore Daycor, Owner
      • Mr. William Spencer
      • Mr. William Searl, Owner
      • Ms. Teresa Johnson, Administrative Assistant
      Additional Contact Information

      Fax Numbers

      • (704) 573-4628
        Primary Fax
      • (704) 644-0747
        Other Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/10/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Called company for same day service . Refrigerator was not cooling after several phon calls the refrigerator compressor was replaced and refrigerator was cooling but the ice maker was not working. ******************************, the repair person had to order a part at the cost of $200 plus and when he came to replace was still not working. He then after another week he came back and said he installed the part wrong and damaged the part. So he said he would order another part but I have tried to reach him for over two weeks and it goes to voice mail. I have called ***** to come and fix the ice maker but I want my $200 refunded due to the fact the repair was not done. The number of the company is ************** and the repair persons number is ************.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pauline R

      1 star

      02/25/2022

      I was connected to Best PRO when I called for a washing machine repair. They did send out someone that day. He went ahead and replaced a part without asking if we wanted to spend $300.00 to repair my old machine. About a month later the machine started doing the same thing. I called on Sunday and was told they would call when someone was coming but they called my cell phone and it came up as scam likely. Monday I called again and the repairman did call my home phone and said he would call when he was on the way. Never heard from them again. Not a very reputable company. I would not recommend this business to anyone. *******************************

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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