Business ProfileforCaring.com

I recently located an assisted living facility for my Mom. After getting on their waitlist, I heard about another facility and decided to check them out. So, I went to what I believed was the website for that facility . . . but it was actually an exact copy of the facility's homepage, with the Caring.com phone # inserted. ****** of Caring.com answered my call, informed me that I hadn't actually reached the facility, and offered to help. I initially declined but he was persistent in wanting to send me some info and he stressed that there would be no cost or commitment on my part, so I agreed to evaluate what he wanted to send me. He sent me a list of a few facilities, none of which met my search criteria, and I let him know that I was going to stick with my initial choice. He asked that I provide him the name of that facility and I declined (I don't share personal or business contact information with uninvolved third parties). He was very persistent in wanting the facility name but I again declined. Since then, over a period of ************************ has sent me numerous texts, emails and voicemails, all insisting that I provide him the name of the facility. His messages contain this statement: "In order for me to close out your file I will need the name of the community or provider you have selected. This will stop any future emails and calls from Caring.com and the providers we had referred you to." This is a textbook case of extortion! ******, and Caring.com are harassing me, and promising to continue doing so unless I provide the information they demand. Today, I provided written documentation to ******/Caring.com that I will be taking them to court if this continues. Based on the number of one-star reviews similar to mine that Caring.com has earned, it appears to me that: 1) they are a criminal enterprise, and 2) there are likely enough other people tired of their abusive business practices that my attorney will be able to turn this into a class action case.