Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Masters Roofing, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Masters Roofing, Inc.

      10801 Johnston Rd Ste 210D Charlotte, NC 28226-0920

      BBB Accredited Business
    • Masters Roofing, Inc.

      PO Box 669568 Charlotte, NC 28266-9568

      BBB Accredited Business

    Business ProfileforMasters Roofing, Inc.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/26/2015

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Masters Roofing provides a range of roofing services, catering to both residential and commercial needs. Our focus is on delivering roofing solutions that meet the specific requirements of each area, from the urban and suburban environments of Charlotte to the coastal conditions of Wilmington.

    Business Details

    This is a multi-location business.

    Find a Location

    Masters Roofing, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Masters Roofing, Inc.

        10801 Johnston Rd Ste 210D Charlotte, NC 28226-0920

        BBB Accredited Business
      • Masters Roofing, Inc.

        PO Box 669568 Charlotte, NC 28266-9568

        BBB Accredited Business
      Location of This Business
      10801 Johnston Rd Ste 210D, Charlotte, NC 28226-0920
      BBB File Opened:
      7/2/2015
      Years in Business:
      11
      Business Started:
      5/17/2012
      Business Started Locally:
      5/17/2012
      Business Incorporated:
      5/17/2012
      Accredited Since:
      8/26/2015
      Type of Entity:
      Corporation
      Number of Employees:
      3
      Business Management
      • Mr. Jeff Matchen, President
      • Mr. Colby Fischlein, Director of Marketing and Public Relations
      Contact Information

      Principal

      • Mr. Jeff Matchen, President

      Customer Contact

      • Mr. Jeff Matchen, President

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/25/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Annamarie G

      5 stars

      05/10/2023

      I'm late in getting this review in but I cannot say enough good things about the guys over at Master's Roofing! For several months they worked with us in trying to get our insurance to cover the damage and they stood by us every step of the way. It literally took from early November until February for the insurance to take responsibility and in that time, we had tons of rain. ****** came over several times to put up a huge tarp to help with the leaks and kept checking in with us to make sure that we were ok. When we finally got the insurance issues settled, they got us scheduled super quickly and did a fantastic job replacing the roof. The work was done quickly, efficiently and cleanly. And at a really fair price! If you need any Roofing services, call these guys. You will not be disappointed!

      Masters Roofing, Inc. Response

      05/16/2023

      Better late than never! We're happy you enjoyed working with us & thank you so much for the review!

      Local BBB

      BBB of Southern Piedmont and Western N.C.

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.