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Find a Location

The Veretta Group LLC has 1 locations, listed below.

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    Business ProfileforThe Veretta Group LLC

    Real Estate Rentals

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    80 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1135 Spruce St, Charlotte, NC 28203-4669
    BBB File Opened:
    9/14/2020
    Business Incorporated:
    8/19/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jason Lottmann, Owner
    Contact Information

    Principal

    • Mr. Jason Lottmann, Owner

    Customer Contact

    • Mr. Jason Lottmann, Owner

    Customer Complaints

    80 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    To start off I have over 20 emails back and forth with ***** and his people in regards to a refund for my Gatsby tickets from a party that should have happened in 2020. I also bought vacation rentals from him which I havent even been able to use or know how with no help or emails back in regards to that either. I have given this man over **** of my money for 4 tickets to a Biltmore party as well as vacation rentals in total. The check is in the mail I never received a check. We can send it via Venmo never got a venmo payment. Its sad I have to even result to this, however; this was a lot of money and for someone who looks as if they profited over 1 million dollars in the past three years and cant be respectful enough to refund money to someone is insane. To have a good reputation you need to be an honest person with integrity and both have not been displayed. It wasnt a shock to come here and see there was an F rating. I just want my 4 ticket refund and my vacation rental refund of 150. I have receipts and emails, it makes no sense for this to go on for years. I, my husband and my friends who purchased these tickets on my credit card simply want a refund 2.5 years later.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rose B

    1 star

    01/03/2024

    Dealing with THIS GUY is the worst! He is a thief and a liar. **************** was originally supposed to happen in March 2020 and was postponed too many times to count. I feel sorry for all the people who spent thousands of dollars on "VIP lifetime tickets" which included a ticket for all future parties that would never happen. At the time, I felt sorry for ************ because COVID wasn't his fault and things weren't under his control. I waited it out and never asked for my money back for the cancelled parties. In the end 1 Gatsby party happened, but it paled in comparison to what was promised and never took place at the Biltmore. The biggest SCAM of all was the vacation rental passes that he sold when trying to recoup some money. It was borrowed money that he would never give back despite promising to refund me. I waited that out too, planning to redeem them when things settled down. Alas, it was all a scam and his website is gone. He never build the mansion across the lake where the passes were supposed to be be good for. It was more money lost and an insult to injury. So many dreams dashes and so many people involved that he hurt. I am disgusted with the ethics (or lack there of) of this company. He took advantage of people at the worst time in history and profited off them. He should be ashamed of himself and try to do better in the future. There is still time to right some wrongs.

    The Veretta Group LLC Response

    01/04/2024

    ****,

    We regret that your experience with our Gatsby event was a bad one.  After 4 years of successfully executing this event, all 4 nights/events were wrecked in 2020 due to Covid- just 10 days before opening night- sending the events side of our business into a tailspin.  We've since rebounded and got back up to speed, revisiting our Gatsby event with a successful night in July 2021, another one in April of 2023, and several other Yule Ball parties that have been wonderful.   All that to say, you've been refunded per your request.  Thank you.


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