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Find a Location

Lerner Residential, LLC has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lerner Residential, LLC

      5009 Monroe Rd Ste 200 Charlotte, NC 28205-7847

      BBB Accredited Business
    • Cedar Greene Apartments

      3720 Frew Rd Charlotte, NC 28206-4960

      BBB Accredited Business
    • The Chimneys Apartments

      1630 Delane Ave Charlotte, NC 28211-2518

      BBB Accredited Business
    • Brentwood Apartments

      3300 Central Ave Charlotte, NC 28205-5523

      BBB Accredited Business
    • Briarcliff Apartments

      4314 Commonwealth Ave Charlotte, NC 28205-8200

      BBB Accredited Business

    Business ProfileforLerner Residential, LLC

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1980

    Years in Business: 58

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Lerner Residential, LLC has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Lerner Residential, LLC

        5009 Monroe Rd Ste 200 Charlotte, NC 28205-7847

        BBB Accredited Business
      • Cedar Greene Apartments

        3720 Frew Rd Charlotte, NC 28206-4960

        BBB Accredited Business
      • The Chimneys Apartments

        1630 Delane Ave Charlotte, NC 28211-2518

        BBB Accredited Business
      • Brentwood Apartments

        3300 Central Ave Charlotte, NC 28205-5523

        BBB Accredited Business
      • Briarcliff Apartments

        4314 Commonwealth Ave Charlotte, NC 28205-8200

        BBB Accredited Business
      Location of This Business
      5009 Monroe Rd Ste 200, Charlotte, NC 28205-7847
      BBB File Opened:
      5/1/1980
      Years in Business:
      58
      Business Started:
      9/5/1965
      Business Incorporated:
      9/16/2021
      Accredited Since:
      5/1/1980
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      25
      Alternate Business Name
      • Lerner Residential
      • The Chimneys Apartments
      • Delane Glen Apartments
      • Cotswold East Apartments
      • Brentwood Apartments
      • Cedar Greene Apartments
      • English Garden Apartments
      • Kilborne Apartments
      • Lake Hill Apartments
      • Trinity Park Apartments
      • Briarcliff Apartments
      Business Management
      • Mr. Harry Lerner, President
      • Mr. Mark Lerner, Vice President
      Contact Information

      Principal

      • Mr. Harry Lerner, President
      • Mr. Mark Lerner, Vice President

      Customer Contact

      • Mr. Harry Lerner, President
      Additional Contact Information

      Fax Numbers

      • (704) 568-8396
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/14/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I moved out of Kilborne apartments August of 2023 after living there for 5 years. I asked the apartment complex several times to clean the carpet during my stay. Not once in my 5 years was the carpet cleaned. When I moved out I was charged $750 dollars for carpet damage. The carpet wasnt in the best of shape but it had been 5 years. Was Kilborne apartments going use clean and reuse that carpet? I hope not.. Im looking for Kilborne apartments to forget the charges against me.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Surita P

      1 star

      07/27/2023

      This place is infested with roaches and they know it and are not trying to fix the problem. Dont move here.

      Lerner Residential, LLC Response

      07/28/2023

      We regret to learn that you have had a negative experience with us. We have done our very best to accommodate you by having our licensed pest control company service your apartment on multiple occasions. Furthermore, our buildings are treated quarterly by this pest control company and we are not aware of any other apartments at your community with a bug infestation. A member of the management team will be reaching out to you in order to address your concerns. Thank you.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

      BBB Reports On

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