Business ProfileforPOS Nation

This company collecting credit cards info and other customers information using their POS. They won't help or offer to follow up with you on anything. Horrible customer service. They have a small office with one phone with all employees in one room, you can hear to be claimed supervisor walking to come get the phone with background noises. this company is a scam and they treat customers in unmoral and disrespectful way. They raise prices without any updates or notifications. They force the customer to sign up with their merchant services to get the best out of their software. If you refuse they wont even answer your calls and put your number on block. I was a loyal customer for this company over 15 years with 16 business locations. They refuse to add cash price and credit card price because it is illegal as what ***** who claimed to the manager, but here is the catch that feature is available if you sign up with their merchant services based in *****, so they call collect your customers info and start they scam scheme. I will blast this business and show the world not to give this scam company based in ***** to steal our people's credit card info while they are claiming it is illegal to add cash and credit price on the pos even it was added for years on there, but they can't do legit or fair business. they are raised to be thieves, they want the merchant account and credit card info, which I don't trust a company based in ***** to steal my customers identities because I have values and respect for my customers unlike cell smart pos and pos nations who are providing new laws made by them to scare immigrants to get them to sign up with their merchant services, and boom all U.S customer's credit and personal info are stored in their servers in ***** and the calls starts from there. I offered their supervisor to speak to my attorney and explain why is it illegal when gas stations post different prices for cash and credit card right out on a huge sign seen by everybody

We apologize for any inconvenience you've encountered. Our teams strive to assist customers efficiently and effectively. Regarding the pricing issue, we've recently removed the surcharge option from our software to be more universally compliant across all states. We don't force customers to process through us and using our processing is recommended for a more seamless experience, especially since we plan to offer dual pricing on CellSmart soon. The option to add cash and credit prices independently is available, though it's important to note that liability falls on the user in certain states.