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Business Profile

Payment Processing Services

AvidXchange

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

Visit Website(800) 560-9305Write a Review

About

Overview

AvidXchange

1210 Avid Xchange Ln

Charlotte, NC 28206-3560

BBB Accreditation & Rating

BBB Accreditation: None

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

A-

Reasons for rating

  • 25 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

Years in Business: 26

Business Details

Local BBB:
BBB of Southern Piedmont and Western N.C.
BBB File Opened:
11/7/2016
Business Started:
6/1/2000
Business Started Locally:
6/1/2000
Business Incorporated:
5/9/2000
Type of Entity:
Corporation
Alternate Names:
AvidXchange, Inc.
Business Management:
Mr. Michael Praeger, CEO
Ms. Haley Misiak, Manager of Communications
Ms. Desiree Wehrum, Director of Marketing
Ms. Carlye Hall, Manager of Marketing
Ms. Brooke Boan, Manager
Number of Employees:
1600

Additional Contact Information

Principal Contacts
Mr. Michael Praeger, CEO
Customer Contacts
Ms. Haley Misiak, Manager of Communications
Social Media

Additional Information

Business Categories
Payment Processing Services

Latest Reviews

  • Mark C

    "When my client switched to REMOVEDchange they reached out and ensured prompt payments. Thi first payment was within 3 days." ... Read full review

  • Berenice S

    "We recently switched to REMOVEDthis month, and unfortunately, it has been a headache. There were several things we were not aware of before making the switch that have created a lot of extra work for REMOVEDof the biggest issues is that REMOVEDdoes not print the actual check memo on the checks they send out." ... Read full review

  • LS M

    "If I could leave them zero stars I would. We were hired to do some work for a major publication." ... Read full review

View all Reviews

Frequently asked questions about AvidXchange

  • Is AvidXchange BBB Accredited?

    No, AvidXchange is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of AvidXchange?

    AvidXchange has an A- BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does AvidXchange have on BBB?

    AvidXchange has 25 complaints filed with BBB in the last 3 years, 12 of them in the last 12 months.

  • How many customer reviews does AvidXchange have on BBB?

    AvidXchange has 40 customer reviews on BBB.

  • How do I file a complaint against AvidXchange?

    You can file a complaint against AvidXchange on BBB.

  • Where is AvidXchange located?

    AvidXchange is located at 1210 Avid Xchange Ln, Charlotte, NC 28206-3560.

  • How long has AvidXchange been in business?

    AvidXchange has been in business for 26 years, since 2000.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.