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Find a Location

Fox Moving And Storage has 1 locations, listed below.

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    Business ProfileforFox Moving And Storage

    Moving and Storage Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.95/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/2020

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2525 Allen Rd S, Charlotte, NC 28269
    BBB File Opened:
    3/20/2020
    Years in Business:
    10
    Business Started:
    4/20/2014
    Business Started Locally:
    2/4/2020
    Business Incorporated:
    2/4/2020
    Accredited Since:
    3/31/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    4
    Alternate Business Name
    • Fox Moving And Storage Of Charlotte, LLC
    Business Management
    • Mr. Jeff Burdick, Managing Partner
    Contact Information

    Principal

    • Mr. Jeff Burdick, Managing Partner

    Customer Contact

    • Mr. Jeff Burdick, Managing Partner
    Additional Contact Information

    Fax Numbers

    • (980) 207-2933
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The price the day of the move was an bait & switch. I was told on the day of the move (being 2hrs) I would pay 311.**. On the day of the move I had to pay them 678.** I was charged for extra time for them getting lost & charged an extra 1 hr for a move that hands down should've been 2 hrs or less (per another moving company home assessment). Then the movers didn't put any of the items in there designated places. The just unload everything into the living room. My sons had to go up & down the stairs moving the items. If my sons were going to be responsible for 1/2 of the moving companies responsibility, then why did I need to hire them. I was told since I wasn't there to basically "babysit" them to tell them were everything went. That's why they didn't do their job. However, my roommate mentioned to one of the movers that the boxes were color coded to the rooms they went too. Then on top of all of that, they stole a box of bathroom essentials. They took toilet paper, ********************** The company did give me ***** back but nothing for the items taken or for the lack of the movers doing their jobs.
    Read More

    Customer Reviews

    20 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David C

    1 star

    10/25/2023

    The company damaged much of our antique furniture. We had well packed boxes that had broken dishes broke a neon sign because it wasnt packed properly by them. Most of the hanging clothes boxes have been turned upside down because only one of several had clothes actually left hanging in the box. Extremely careless handling of our goods created lots of damage. I called to file a claim no one is returning my call. I have moved five times in my life and this is the worst company I have ever done business with.

    Fox Moving And Storage Response

    10/29/2023

    We appreciate your business and apologize for any damage. Our operations manager spoke with you on Thursday 10/26/23. He sent you a claim form and explained the process. He also requested photos. We look forward to the opportunity to repair any damage.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

    BBB Reports On

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