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Find a Location

Cardinal Financial Company, Limited Partnership has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCardinal Financial Company, Limited Partnership

    Mortgage Lenders
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.57/5stars

    Average of 677 Customer Reviews

    Customer Complaints

    153 complaints closed in last 3 years

    35 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/14/2014

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Cardinal Financial Company, Limited Partnership has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3701 Arco Corporate Dr STE 200, Charlotte, NC 28273-7204
      BBB File Opened:
      12/20/2013
      Years in Business:
      36
      Business Started:
      11/13/1987
      Business Started Locally:
      4/1/2012
      Accredited Since:
      4/14/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Number of Employees:
      2686
      Alternate Business Name
      • Lending Path Mortgage
      • Moore Lending Group
      • MVMGRP
      • Peoples Home Equity
      • Peoples Home Lending
      • PriMo Loans
      • Hometown Mortgage Team
      • Sebonic Financial
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Nick Florez, President/CEO
      • Ms. Jessica Arnold, Customer Relations Manager
      • Mr. Jon Paul, Senior Vice President
      • Ms. Briana Wiederspahn, Senior Vice President
      • Ms. Whitney Travis Kelly, Vice President
      • Ms. Laura McCann, Advocacy Director
      Contact Information

      Principal

      • Mr. Nick Florez, President/CEO

      Customer Contact

      • Ms. Loretta Leaming, Customer Advocate
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      153 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/16/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      They sent my H343032**333633323536H H32303235**303035**32H the incorrect forms for my taxes. They sent a letter saying that we need to increase our H343032**333633323536H for the year. They said that since they have done an analysis on my account, they can&#**;t change it. They say they are missing the correct documentation. So we reached out to the county of corrections office and wanted them to call them to get a better understanding of what documents they are looking for and my H343032**333633323536H H32303235**303035**32H said they can&#**;t do this.
      Read More

      Customer Reviews

      677 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julie D

      1 star

      04/20/2024

      Senior citizen entrusted them to come to a quick decision on buyer obtaining a mortgage..they gave her a close date..and 5 months later changed their minds...UNBELIEVABLE. No *******..no communication unless she begged. Discrimination it seems

      Cardinal Financial Company, Limited Partnership Response

      04/22/2024

      Hello *****,We sincerely apologize for your experience. Our consumers are our number one priority and we strive to provide the best possible experience every time. We would like the opportunity to speak with you regarding your experience so we can not only learn more but do what we can to rectify the situation. At your convenience, please contact our ************************ at ************** or via email at ****************************************

      Local BBB

      BBB of Southern Piedmont and Western N.C.

      BBB Reports On

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