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          20/20 Research, Inc. has 1 locations, listed below.

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            Business Profile20/20 Research, Inc.

            Market Research

            Contact Information

            2102 Cambridge Beltway Dr Ste B

            Charlotte, NC 28273-3373

            Visit Website
            (704) 587-0028

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            2102 Cambridge Beltway Dr Ste B, Charlotte, NC 28273-3373
            BBB File Opened:
            11/13/1998
            Years in Business:
            25
            Business Started:
            9/1/1998
            Number of Employees:
            20
            Business Management
            • Mr. James E. Bryson, President
            • Ms. Tiffany Hays, Customer Service Specialist
            • Ms. Henrietta McPhal, Supervisor
            • Ms. Susan Brelewski, Manager
            Contact Information

            Principal

            • Mr. James E. Bryson, President

            Customer Contact

            • Mr. James E. Bryson, President
            • Ms. Tiffany Hays, Customer Service Specialist
            • Ms. Henrietta McPhal, Supervisor
            • Ms. Susan Brelewski, Manager
            Additional Contact Information

            Fax Numbers

            • (704) 587-0059
              Primary Fax
            • (615) 777-8706
              Other Fax

            Phone Numbers

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            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            03/11/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            I participated in an extensive market research study September 2020 concerning financial products. I was mailed a gift card in the amount of $300 for my participation in September 2020. I got Covid19 shortly after and became very ill, and was hospitalized. After recovering, I got another variant of Covid19 and was again ill for months. It was what is termed long covid. I found the gift card in my desk November 2021 that had never been used. Because it was not used within 1 year of issue, the $300 was expired.I called 20/20 research and spoke to ***************************** about the issue with the gift card expiring. She told me that she would look into it, and get back to me. She stated that they stopped using that gift card vendor. I never got a return call. When I called her back a month later, she said she was still looking into it. This has not been resolved.I dont understand why a they would issue a gift card that expires. I had extenuating circumstances, and feel that I am still owed the $300 that I earned.
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            Read 1 More Complaints

            Customer Reviews

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            Local BBB

            BBB of Southern Piedmont and Western N.C.

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            BBB Reports On

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