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          R & D Delivery Co., Inc. has 1 locations, listed below.

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            Business ProfileR & D Delivery Co., Inc.

            Logistics

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            Contact Information

            401 Enterprise Dr

            Charlotte, NC 28206-2216

            (980) 207-2122

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            401 Enterprise Dr, Charlotte, NC 28206-2216
            BBB File Opened:
            2/19/2013
            Business Started:
            1/1/1997
            Business Started Locally:
            1/1/2001
            Business Incorporated:
            8/22/2005
            Type of Entity:
            Corporation
            Number of Employees:
            12
            Business Management
            • Ms. Robin J. Sarles, Owner
            Contact Information

            Principal

            • Ms. Robin J. Sarles, Owner

            Customer Contact

            • Ms. Robin J. Sarles, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/28/2021

            Complaint Type:
            Product Issues
            Status:
            Answered
            I am concerned about the final decision to close my claim. First, there seems to be a conflict of interest between R&D Delivery company and its insurance agent Robin S***. Robin was both argumentative and accusatory- not to mention, also very condescending. It seems as though she had already made up her mind as to the validity of the claim before the investigation was complete. She said things like, "there was no way the delivery company could have damaged my valve because she has dealt with them before." I wonder how she was able to draw this conclusion before collecting all of the data. This meeting was recorded. Second, it is clear that my unit was indeed damaged. R&D cited corrosion as the reason for their inability to compete the installation of my washer. R&D also stated that they used several different tools to attempt to remove the hose. The plumber cited (in their written report) that the damage done was due to an attempt to remove the hose inappropriately, not corrosion.
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Raviteja S

            06/24/2022

            I purchased a GE Refrigerator from ****** on January 4th, 2022 (Yes January). The order gets routed from ****** to GE and then the delivery and installation of the appliance itself by ***** Delivery Co Inc.My installation was scheduled for June 20th (yes June) and I was supposed to receive a phone call the day before with a 4hr window heads up for the installation and another 30min before they show up at my front door. They never called me and they claim that I never answered their phone calls and I was not even at home when the technician was at my front door. I called ***** to find out that my appointment has been rescheduled to 22nd and after a little negotiation they scheduled it for the next day itself (21st June). The next day I was eagerly waiting for them to show up but then the story repeats, they claim I never answered their phone call and I was not home when the technician was at my front door. I called them once again and they agreed to reschedule once again to July 11th. Seriously another 20 days without a refrigerator?
            Read 2 More Customer Reviews

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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