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Business Profile

Junk Removal

Clutter-Me-Not! Junk Removal, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Junk Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/05/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I chose tis company due to a referral from a client. This company, owner ***** ******, took the job to pick up and deliver two commercial refrigerators to my location. All addresses were given upfront, once he GPS'd the locations, he quoted me $500. I did advise him that the second fridge was a large 3 door and that he might need a truck with a lift. He said, "we got it". After the first pick up, he called to say his guys were almost at the second location and asked if I could send him the money. $500 via *****. I obliged. When his guys got there, they were unable to fit the second fridge in the truck. *****, the owner, told me that they would go back the following day and get and deliver the second refrigerator to me. The next day, he became hard to reach, but finally answered and said that he would have to rent a Penske truck to get my fridge but "Im gonna get you your fridge". His words exactly. After that, ***** would not answer my calls or texts. I lost business because the refrigerator was not here when the client came and I texted ***** for a refund. Nothing more, even though the business I lost was $6,600. I've left an honest review. But They need to be stopped. I looked them up on social media and saw a few other negative reviews like mine but they have since been removed.They are not ethical. and other's reviews said they left them hanging with big jobs as well

Clutter-Me-Not! Junk Removal, LLC is NOT a BBB Accredited Business.

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