Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Complete Building & Alterations, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforComplete Building & Alterations, LLC

    Home Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/21/2019

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We specialize in project planning, home building, major home remodeling and alterations, townhome construction, commercial construction, and commercial renovations.

    Business Details

    Location of This Business
    15821 Riverdowns Ct, Charlotte, NC 28278
    BBB File Opened:
    8/7/2019
    Years in Business:
    8
    Business Started:
    8/14/2015
    Business Started Locally:
    2/16/2018
    Business Incorporated:
    2/16/2018
    Accredited Since:
    8/21/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 83165 for this business, issued by General Contractors Licensing Board, NC

    These agencies may include:

    General Contractors Licensing Board, NC

    PO Box 17187

    Raleigh NC 27619

    (919) 571-4183

    https://www.nclbgc.org

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    4
    Business Management
    • Mr. Charles Lindsey, Owner
    Contact Information

    Principal

    • Mr. Charles Lindsey, Owner

    Customer Contact

    • Mr. Charles Lindsey, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    We entered a $70,000 remolding contract with Mr. L***** on 01/10/2021 to demolish a chimney, a laundry room and a powder room. Additionally he was hired to create an office, a powder room, a pantry, a laundry room and a closet. He was paid $23, 334 on 01/10/2021. On 01/23/2021 he recieved another payment of $23, 2021. On that date we extended his scope of work and he presented us with a new contract covering the plumbing and venting. We paid an additional $5,500 for this new scope on 01/25/2021. On 02/04/2021 his presented us with another scope of work contract for the electrical wiring and installation as well as for the construction trash removal. We paid him $1,550 that day. On June 24, 2021 we paid him another $11,667. Our complaint is that he has demontrated objective incompetency from the start. None of the trades he brought into our home passed inspection. After failing 2-3 times we had to find competent plumbers, electrician, HVAC and mechanical to bring his work up to NC code
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ryan A

    5 stars

    12/01/2023

    ******* and team did a great job building a deck in our backyard. We are thrilled with how it turned out. The entire process was a great experience. ******* was very accommodating of ideas and feedback, and was an excellent communicator throughout the entire process. They were also very efficient and completed the project quicker than I would have expected. We would recommend Complete Building and Alterations to others.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.