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Business Profile

Heating and Air Conditioning

Accent Comfort Services, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromSteve W

    Date: 07/02/2024

    1 star
    My experience with Accent Comfort: They installed two new Rheem HVACS - 3/2020 - ********* Warranty: 1 year on service, 10 years on parts In each of the following years, at least one (or both) A/C units failed to work. Here is that history (please note the dates and amounts since install):8/21 (1 YR after) - ****** (not sure what this was for)5/22 (2 YR after) - ***** (at summer startup - not sure what this was for)6/22 - ******* (replaced both compressors - ***************** charge) 5/23 (3 YR after) - ****** (at summer startup - replaced capacitor)6/24 (4 YR after) - ****** (at summer startup - replaced capacitor)( Thats every year since installed ! These are facts. )Owner states, their computer systems were hacked and he cannot give any further details of these service charges. I asked if this many problems (and costs) on new units so soon after new installation is normal and could not get a clear answer. He did say ants on the electronics and power spikes could have caused all this. But no one in my neighborhood has this many A/C problems (on new or old units). But they do have the same ants and power.I pointed out, its not any one problem, its how many and on new units !He said my complaints are unreasonable, as these things happen. And then asked if nothing goes wrong next year, will I be calling to say that ?Answer is no, I won't be calling Accent ever again.And I strongly urge folks to stay away from Accent and Rheem...

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