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Business Profile

Fuel Oil

Southern Pump & Tank Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fuel Oil.

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Operating Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

About

About This Business

SPATCO Energy Solutions is a single-source supplier of innovative liquid handling equipment and service for petroleum, industrial, diesel exhaust fluid (DEF), and natural gas.

Business Details

BBB File Opened:
11/6/1995
Business Started:
1/1/1936
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
SPATCO Energy Solutions

Additional Contact Information

Fax numbers
Other Fax: (704) 599-7700
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy

RETURN AND REFUND POLICY

Customer satisfaction is a priority at SPATCO, so that’s why we’ve made our returns policy is as simple as possible.
General Merchandise Returns

Returns will be accepted on any non “made-to-order” product without a restocking fee for up to 90 days after original purchase as long as the product is returned in new and unused condition and in the original packaging.  Original shipment freight charges, nor cost of return shipment will be refunded unless it is deemed a shipping error by SPATCO. Specialty or made-to-order product may require a restocking fee dependent on the rules set forth by the manufacturer. All merchandise must be returned accompanied by a Return Material Authorization (RMA).  In order to receive an RMA number, please use our Contact US page and select “Product Return Authorization Request” under the I’m Interested In heading. Please include the product, quantity and original order number in your message. An RMA number will be returned to you within 24 hours.
A refund will only be issued upon the receipt and inspection of merchandise.  Used product or product not returned in original packaging will be returned without refund.

Warranty Returns
Warranty items will be processed in the same manner as general merchandise returns, however, terms for warranty replacement are dictated by the manufacturer. Once items are inspected for warranty acceptance item will be replaced, repaired or credited based on the manufacturer’s terms and conditions.

Core Exchanges
An RMA form and return shipping label will be automatically provided with your product order. Upon receipt and inspection, a credit will be given issued to your account for the core value. To receive the full core credit, the core must be returned within 30 days. The part must also be exactly like-for-like and must be in a “repairable condition” meaning there are no signs of obvious lightning damage or component damage that is beyond repair.

Business Categories
Fuel Oil

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