Business ProfileforMeineke Car Care Center

On Friday Feb 2,2024 my car had a false reading of overheating I had already had the vehicle inspected and was told it needed a sensor replaced and a thermostat. I had a warranty on the thermostat sensor which is why I went to Meineke for the replacements. I had no other issues and was able to drive my vehicle. On Saturday Feb 3rd a manager called me and stated that I had a blown head gasket ( which I knew was incorrect) I asked for the proof of the test they performed to confirm their diagnosis I was told they didnt have it. I declined the extra service and informed them I only wanted the sensor and the thermostat replaced because the vehicle never overheated even though it gave the message engine hot/ac off I was informed the thermostat had just come in around 4:30pm and the vehicle will be ready by Monday by noon. on Monday Feb 5th I called and asked for a update on the vehicle at 11:55am I was told they were still wanting on a part because they needed a gasket for the thermostat because they couldnt use the old one and that I also needed a new radiator because it now has a crack in it and motor because it completely blown. I informed them they couldnt b try because I had no coolant leaks prior to bringing the vehicle there and no motor issues On tues Feb 6th I was informed they needed *** holes because the cracked it. I called later to check the status I was told the car was ready the just needed to add coolant . Upon picking up the vehicle the tech informed me the check engine light might still come on and to jus turn the car on and off and it will go away. That his findings was not enough to confirm I actually had a blown head gasket. Soon as I started the car the temp gauge went to high immediately the car was no longer drivable. The car started to knock, shake, a message that now stated no engine oil, add oil now, and all the coolant came out i was told it was nothin else they could do and I had to get the car towed to another shop for more repairs