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Find a Location

The Soleil Bookbindery has 1 locations, listed below.

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    Business ProfileforThe Soleil Bookbindery

    Bookbinding

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Susan Soleil is an expert in the repair and restoration of books of all types, conditions, and ages. She specializes in providing this service to individuals and families who have a special book that they treasure and want to have restored to good he

    Products & Services

    Book Repair & Restoration

    Business Details

    Location of This Business
    100 Overlake Dr Ste A, Chapel Hill, NC 27516-4050
    BBB File Opened:
    1/13/2010
    Contact Information

    Principal

    • Ms. Susan Soleil, Customer Contact

    Customer Contact

    • Ms. Susan Soleil, Customer Contact

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I found ***** Bookbindery on-line, called, talked to *****, and we met probably around May 23, '22 what seemed to be her residence, 1** ****** **** *****, in ****** ****, NC 27517 (which is not the address that's listed for her business.) She talked to my husband and I in the parking lot, making notes on the hood of her car. She was sooo excited about my project ( a biography about ***** **** written by his wife, given to my father by ************ **** with a hand written dedication by her.). She said it would take approximately 2 weeks or maybe more. She said I could send her a check bc I did not have cash or a check on me. I sent her a check on May 26, '22 for $145 in the envelope she had prepared for me with her address. After about a week I sent her a text asking if she had received the check and got no reply. I checked my account and her check never came through. After that I called her many time at ###-###-#### but no one ever answers the phone.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern Carolinas

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