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Business Profile

Public Golf Courses

Crooked Tree Golf Course

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Crooked Tree Golf Course's headquarters and its corporate-owned locations. To view all corporate locations, see

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Crooked Tree Golf Course has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:07/11/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As a customer on July 10, 2025, payment was made to use the driving range at the golf course. There was an employee on the side of the driving range filling in a hole with dirt. I waived my hand and attempted to make contact with the worker to let them know I was present. The worker did not acknowledge me, so I moved to the opposite end of the driving range and angled my swing to avoid any accident with the worker. After hitting several ***** with my wedge, I hit two ***** with my driver. The worker finally acknowledged me and stated multiple times that I did not pay to be on the driving range. He also accused me of being disrespectful by hitting ***** even though I was on the opposite end of the driving range. This went back and forth until I pointed to my golf basket purchased at the front desk. Finally the worker acknowledged I had paid, but blamed the staff for not sharing that the range was closed all day. The worker instructed me to wait a minute so he could leave his position. The worker drove his tracker up to where I was, got off and approached me to shake my hand, since we got off to a bad start. He asked me if I knew who he was, then he once again tried to scold me for being disrespectful. I politely shared that I made attempts to avoid hitting him by moving my location. He finally left. Bottom line is that I paid to play there, was accused of not paying and characterized as being disrespectful when I made multiple attempts to avoid any problems. Crooked Tree offered no service recovery for my interrupted driving range experience. Im asking for an apology letter and reimbursement.

    Crooked Tree Golf Course is NOT a BBB Accredited Business.

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