Business ProfileforAlps Mtn. Affordable Hearing Aid Center, Inc.

This dispute started on January 30, 2023. I went back to ******************** in three business days of my office visit January 26, 2023 to cancel my hearing aid order. I spoke with ******* the office manager. Told her I was not satisfied with the service of exam and that Aetna my health insurance said that Alps Mtn. Affordable Hearing ************** did not participate with Nations Hearing. She said the order had already been placed with ********* Mfg and it would take up to 30 days to cancel. I told her to stop the credit with Care Credit and again she advise she would not be able to do that. Note: I was not given any receipts of purchase on the initial visit on January 26, 2023. She wanted me to set up an appointment with ******************* and told her I was not interested and wanted the order canceled. Two weeks later I get notice from ************** billing notice. I contacted Care Credit to advise I had cancel the order in three business days. Care Credit sends me notice that they favored Alps Mtn. ******************* and employees lied to Care Credit. Sent statement I got hearing aids and did not know there were any issues. I had to get my attorney to call Care Credit and advise I never got hearing aids and was not going to pay for something due to fraud. I finally got most of the charges removed in September 2023. Care Credit still is charging me $340.00. I started two more disputes and ******************* still is playing the game. Care Credit ************** are not transparent in the disputes. They will not provide information to their findings. I have started another number 5 dispute on February 20, 2024 sending them copies of cancellation I got from ******************* office on April 4, 2023 again. Alps Mountain Affordable Hearing *************************** is a very unethical business if you decide not buy from them. No Senior Citizen should be put this kind of abuse.