Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Tourist Attractions

The Biltmore Company
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 411-3812Write a Review

About

Overview

The Biltmore Company

1 N Pack Sq Ste 400

Asheville, NC 28801-3409

Get Directions

BBB Accreditation & Rating

The Biltmore Company is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

Join Trusted Businesses

Become BBB Accredited

About This Business

BBB Accredited Since: 1/1/1991

Years in Business: 94

Business Details

Local BBB:
BBB of Southern Piedmont and Western N.C.
BBB File Opened:
1/1/1932
Business Started:
1/1/1932
Business Started Locally:
1/1/1932
Business Incorporated:
4/7/1932
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Biltmore Company
Biltmore Estate
Biltmore House
Biltmore House & Gardens
Inn on Biltmore Estate
Business Management:
Mr. Tom Ruff, President
Mr. Richard Pressley, Manager
Mr. Brian Ross, Sales Manager
Mr. Geoffrey Gardner, Vice President
Ms. Laura Yakima, Sales Manager
Ms. Melanie Neitz-Harp, Manager
Number of Employees:
2000

Additional Contact Information

Principal Contacts
Mr. Tom Ruff, President
Customer Contacts
Mr. Tom Ruff, President
Ms. Katherine James, Operations Assistant
Additional Phone Numbers
Other Phone: (828) 255-1730
Other Phone: (828) 225-1601
Other Phone: (800) 543-2961
Other Phone: (828) 225-1600
Social Media

Additional Information

Business Categories
Tourist Attractions, Hotels

Latest Reviews

  • Carol G

    "Why is Biltmore not offering refunds for the beginning of November? There are no places to stay, no roads in from where we live, and with tickets for a night tour I do not feel safe driving in the devastated area in the dark." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.