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Find a Location

Asheville Detox Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Asheville Detox Center

      25 Choctaw St Asheville, NC 28801-4536

      BBB Accredited Business
    • Asheville Detox Center

      1010 Merrimon Ave Asheville, NC 28804-2357

      BBB Accredited Business

    Business ProfileforAsheville Detox Center

    Detox Center
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/28/2022

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Asheville Detox Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Asheville Detox Center

        25 Choctaw St Asheville, NC 28801-4536

        BBB Accredited Business
      • Asheville Detox Center

        1010 Merrimon Ave Asheville, NC 28804-2357

        BBB Accredited Business
      Location of This Business
      25 Choctaw St, Asheville, NC 28801-4536
      BBB File Opened:
      9/8/2022
      Years in Business:
      5
      Business Started:
      10/1/2018
      Business Started Locally:
      10/1/2018
      Business Incorporated:
      9/2/2022
      Accredited Since:
      9/28/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2007-01393 for this business, issued by Medical Licensing Board, NC

      These agencies may include:

      Medical Licensing Board, NC

      PO Box 20007

      Raleigh NC 27619

      (919) 326-1100

      https://www.ncmedboard.org/

      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      60
      Alternate Business Name
      • Health Care Alliance NA, LLC
      Business Management
      • Mr. Jonathan Wood, Co-Owner
      • Mr. Danny Dillow, Co-Owner
      • Mr. Nathan Hedrick, Co-Owner
      • Mr. Harrison Hawkins, Marketing Director
      Contact Information

      Principal

      • Mr. Jonathan Wood, Co-Owner
      • Mr. Danny Dillow, Co-Owner
      • Mr. Nathan Hedrick, Co-Owner

      Customer Contact

      • Mr. Sam Dezern, Director of Operations
      • Mr. Harrison Hawkins, Marketing Director

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/24/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      ************************* Is listed on several of my insurance bills for multiple entities that I sought addiction help with. These businesses are Oasis Recovery 191 ************. Asheville, ** *****, Asheville Detox Center25 Chocthaw St, Asheville, ** *****. Both of these businesses seem to be coordinated through Health Care Alliance, *********************** *****************************, Asheville. ** *****. I understand that the board does not regulate insurance issues, but these businesses have had issues filing insurance. Asheville Detox still has not filled to my insurance. ******************* Director of Operations stated that the intake patient charge would be ******* and yet they billed my credit card *******. ***** told me that Asheville Detox was not in network with my insurance and that I would have to go to ********* Detox. Yet I was taken to Asheville Detox anyway. I was also told by *** that they were still in the process of getting Vetted by BCBS and that if BCBS did not cover it that ***** would eat the cost. Yet again I was charged ******* to my Credit Card which I did not give them permission to charge. I also was so heavily under the influence that I legally was not competent to enter into any contract. I have had no luck contacting Asheville Detox in order to file to my insurance. They keep giving me the run around, They have ******* of my money and will not talk to me and will not file to my insurance. I do have a letter for my insurance company stating it was approved. Other than Billing I have no other complaints against Asheville Detox.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paul V

      1 star

      11/09/2023

      Reported *** to the ** Division of Health Service Regulation Complaint Intake and Health Care Personnel Investigations Section for unsafe practices in violation of NCGS Chapter 122C: (1a) " a violation by a facility of the regulationsof this Chapter or applicable State or federal laws and regulations governing the licensure or certification of a facility which results in SUBSTANTIAL RISK THAT DEATH OR SERIOUS PHYSICAL HARM... *** places potentially dangerous patients displaying acute withdrawal symptoms into rooms with other patients rather than directing those with dangerous withdrawal to hospital emergency rooms.Moreover, the facility has no food preparation, cooking, or cleaning facilities. Residents meals are catered off-site and brought in single-serving containers served in violation of 15A **** Admin. Code 18A.3626 (h) and (i), which state: (1) the food is marked or otherwise identified to indicate the time that is four hours past the point in time when the food is removed from temperature control; (2) the food is cooked and served, served if ready-to-eat, or discarded, within four hours from the point in time when the food is removed from required temperature control; (3) food in unmarked containers or packages or marked to exceed the four hour limit in Subparagraph (1) of this Paragraph, is discardedIn practice, the caterer for the *** delivers potentially hazardous foods, as defined by Food Code Adoption in ************** at or near room temperature with no markings indicating time at which they were removed from required temperature control as stipulated by Sec. (i) above. The unmarked potentially hazardous foods are left on a serving table with no temperature control, and are left at room temperature for indeterminate periods of time often exceeding 4-6 hours, then placed in a refrigerator for ad hoc consumption by facility residents unaware the food has been exposed to unsanitary conditions conducive to bacterial growth.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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