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          Find a Location

          First Horizon Bank has 382 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • First Horizon Bank

              150 S Fayetteville St Asheboro, NC 27203-5763

            • First Horizon Bank

              1292 Hendersonville Rd Asheville, NC 28803-1905

            • Capital Bank

              300 E Raleigh St Siler City, NC 27344-3202

            • Capital Bank

              12701 US Hwy 70 W Clayton, NC 27520

            • Capital Bank

              5120 Maryland Way Brentwood, TN 37027

            Business ProfileFirst Horizon Bank

            Bank
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            150 S Fayetteville St

            Asheboro, NC 27203-5763

            Visit Website
            Email this Business
            (800) 639-5111

            Customer Reviews

            1.11/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            43 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            First Horizon Bank has 382 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • First Horizon Bank

                150 S Fayetteville St Asheboro, NC 27203-5763

              • First Horizon Bank

                1292 Hendersonville Rd Asheville, NC 28803-1905

              • Capital Bank

                300 E Raleigh St Siler City, NC 27344-3202

              • Capital Bank

                12701 US Hwy 70 W Clayton, NC 27520

              • Capital Bank

                5120 Maryland Way Brentwood, TN 37027

              Headquarters
              150 S Fayetteville St, Asheboro, NC 27203-5763
              Email this Business
              BBB File Opened:
              12/10/1996
              Years in Business:
              27
              Business Started:
              11/18/1996
              Alternate Business Name
              • Southern Community Bank & Trust
              • Green Bank
              • TIB Bank
              • Turnberry Bank
              • Metro Bank
              • First National Bank of the South
              • Capital Bank Corporation
              • CommunityOne Bank
              • Capital Bank division of First Tennessee Bank
              • Capital Bank
              Business Management
              • R. Eugene Taylor, CEO
              Contact Information

              Principal

              • R. Eugene Taylor, CEO
              Additional Contact Information

              Fax Numbers

              • (336) 768-2552
                Primary Fax
              • (336) 368-2269
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              43 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/15/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              you all have cost my family over $400 in late fees for bills due to your ineptitude and website issues. pay for your mistakes or i will report this to the government as well as all my creditors and file an official case against you.
              Read More
              Read 42 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dudley M

              03/08/2024

              capital one is one of the most dishonest card companies. my father died last year, and I made a mistake on my quicksilver card. The supervisor on duty was one of the most racist people i had come in contact within my life. we had done a 3-way call with my bank because of one of my payments, and she didn't even ask about a deposit that I receive. SSI dis ability to be exact. even the lady at the bank asked her why. When I told the supervisor that I understand we all make mistakes and that my father was about to die, she just hung up the phone. I will say this, I can get a little load when I feel that I have been done wrong. I take responsibility for that. So, they closed my account at ****************** without telling me. i had to find out the hard way. So, if you're looking for any understanding from the. you will not get it. Some of them need to realize that if it wasn't for the consumer, they wouldn't have a company rate them at way below level THEY SUCK!!

              First Horizon Bank Response

              03/11/2024

              Hello,

              Thank you for reaching out.  We are sorry to hear this happened.  However, the information in your review suggests you may have intended to contact a different company.  We recommend reaching out to Capital One directly to tell them about your experience.

               

              First Horizon Bank

              First Horizon Bank Response

              03/11/2024

              Hello,

              Thank you for reaching out.  We are sorry to hear this happened.  However, the information in your review suggests you may have intended to contact a different company.  We recommend reaching out to Capital One directly to tell them about your experience.

               

              First Horizon Bank

              Read 8 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

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              BBB reports on known marketplace practices.

              See What BBB Reports On

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