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          The Assurance Group, LLC has 1 locations, listed below.

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            Business ProfileThe Assurance Group, LLC

            Insurance Agency
            BBB accredited business

            Contact Information

            5035 Prospect St

            Archdale, NC 27263-3961

            Visit Website
            (336) 474-2333

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            Customer Reviews

            2.5/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/2008

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            The Assurance Group, Inc., offers life insurance, medicare supplements, long term care, group insurance services, employee benefits and estate planning.

            Business Details

            Location of This Business
            5035 Prospect St, Archdale, NC 27263-3961
            BBB File Opened:
            6/3/2003
            Years in Business:
            35
            Business Started:
            1/1/1989
            Business Started Locally:
            1/1/1989
            Business Incorporated:
            10/1/2020
            Accredited Since:
            12/1/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1000010577 for this business, issued by North Carolina Department of Insurance

            These agencies may include:

            North Carolina Department of Insurance

            325 N. Salisbury Street

            Raleigh NC 27603

            (855) 408-1212

            http://www.ncdoi.com/Default.aspx

            Type of Entity:
            Corporation
            Alternate Business Name
            • Piedmont Brokerage and Consultants f/k/a
            • The Assurance Group, Inc.
            • TAG 360, Inc.
            Business Management
            • Mr. Mark Carter, CFO
            • Mr. Rob Casey, Chief Compliance Officer
            Contact Information

            Principal

            • Mr. Rob Casey, Chief Compliance Officer

            Customer Contact

            • Mr. Rob Casey, Chief Compliance Officer
            Additional Contact Information

            Fax Numbers

            • (336) 474-1696
              Primary Fax
            • (336) 474-8968
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/10/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I received a phone call from a representative of the Assurance group offering me $100 for a appointment with a agent. The agent showed up and at the end of the presentation he offered me two gift cards from ******** I went to ******* and at checkout I found out there was nothing on the cards. I called ***************** the agent who had came to my house. He said it was a mistake and he would drop off a new card. He never showed up. I called the office and they said they never offered me $100 and that $5 dollars is what they offer and it was the agent's problem. They said they would pull the tape of the conversation and get back with me, they never did. I called the agent and the office again and the call went to voicemail with no response.
            Read More
            Read 2 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kathleen W

            03/29/2024

            Tag employee knocked on my door, by coincidence on the same day, that I received my letter that I was eligible to take ******** part B. I was so elated and happy with the conversation that I had with this gentleman. However, the man never returned my phone calls. I called for three weeks and waited to file for my ******** part. B, because I couldnt remember something. He had told me that I should be leery of when Im signing up. He didnt care about my situation at all. When I googled the company and read the hundreds of reviews, this was the most common theme that the agents do not return calls in a timely fashion, if at all. on that review page, there was not one positive review of this company.

            The Assurance Group, LLC Response

            04/01/2024

            ******************, I am very sorry to hear of this situation with an agent. If you would like to submit the agent name and phone number that he provided, I will take the necessary steps to address this situation and provide the agent with additional training. You may contact me directly at ********************** Although, the agents are independent, we do not condone this way of doing business and will address it properly. Thank you.
            Read 5 More Customer Reviews

            Local BBB

            BBB® of Central and Northwest North Carolina

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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