Business ProfileforLarisa Style & Bridal Boutique

Please read this review before considering working with Larisa. I brought my wedding dress in to be altered 3 months before my wedding date. Larisa demanded full payment up front, charged a $75 credit card fee, and said the only time I could pick up the dress was the week before my wedding. She also charged me $1,325.00 for the alterations (to hem the dress, bring the top in, shorten the straps, and add a bustle) and an additional $250.00 for the dress to be steamed. With the credit card charge added in, the total ended up being $1,649.00. I went to this appointment by myself, and she took advantage of that fact. She intentionally and predatorially took advantage of the fact that I have not done this before and was by myself. Within 5 hours of me leaving the shop, I went back to cancel the transaction and get my dress back. The shop was closed. I returned the next day at 11:00 AM, and still the shop was closed. I was then forced to call her and say that I want a refund, and that I want to pick up my dress. She was unpleasant and unreasonable, stating that the only time the dress could be picked up was nearly a week later and that she had already started cutting. I find that very hard to believe, considering the only option I had to pick up my dress was a week before my wedding, which was 3 months away. There is a lot more to this story, including her not giving me a full refund. Overall, she is racist, ageist, and volatile. Please, please, please do not go to her for service.