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Find a Location

Carolina Auto Spa, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Carolina Auto Spa, Inc

      900 E Williams St Apex, NC 27502-2159

    • Carolina Auto Spa, Inc

      1370 NW Maynard Rd Cary, NC 27513-8721

    Business ProfileforCarolina Auto Spa, Inc

    Car Wash
    Multi Location Business

    Additional business information

    Additional Info:
    Mail sent to the business on 05/05/2022 was returned by the U.S. Postal Service.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Full-Service Car Wash

    Products & Services

    Carolina Auto Spa, Inc offers a variety of services including a range of car wash packages and a la carte detail services. Full detail services are available by appointment.

    Business Details

    This is a multi-location business.

    Find a Location

    Carolina Auto Spa, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Carolina Auto Spa, Inc

        900 E Williams St Apex, NC 27502-2159

      • Carolina Auto Spa, Inc

        1370 NW Maynard Rd Cary, NC 27513-8721

      Location of This Business
      900 E Williams St, Apex, NC 27502-2159
      BBB File Opened:
      1/1/1999
      Years in Business:
      25
      Business Started:
      1/1/1999
      Business Incorporated:
      4/25/2003
      Type of Entity:
      Corporation
      Alternate Business Name
      • Carolina Express Carwash
      • Carolina Auto Spa
      Business Management
      • Ms. Catherine Hoffman, Operations Manager
      Contact Information

      Customer Contact

      • Ms. Catherine Hoffman, Operations Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/08/2023

      Complaint Type:
      Product Issues
      Status:
      BBB unable to locate business
      Right before covid hit (Dec 2019), my husband purchased me a $70.00 gift card for Carolina Auto Spa. I have attempted to contact them multiple times including going to the Apex location repeatedly. They had a sign saying they were under renovation so I gave them the benefit of the doubt for awhile but there has been no communication and all of their locations are closed.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Eastern Carolinas

      BBB Reports On

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