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Find a Location

St. Peter's Hospital has 1 locations, listed below.

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    Business ProfileforSt. Peter's Hospital

    Hospital

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2475 E Broadway St, Helena, MT 59601-4928
    BBB File Opened:
    11/4/2008
    Years in Business:
    46
    Business Started:
    3/21/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Non-profit Organization
    Business Management
    • Mr. Mike Munck, Principal
    • Ms. Jeanne Andre, Cancer Registry
    Contact Information

    Principal

    • Mr. Mike Munck, Principal
    Additional Contact Information

    Fax Numbers

    • (406) 447-2825
      Primary Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Had to go to the ** 01/25/2023. Brought in my private health insurance cards to billing department before they would even see me. Their billing department did not bother to literally take the cards/information that was provided to them and then bill insurance, as thy should have. We are now dealing with several bills from that Date of Service that were not billed correctly. I had called ****************** and asked to speak to a supervisor because this is a mess. They took down my number but did not call me. They said they would bill my insurance and to wait for ***** days and call back. I asked for that in writing/email: never got it. ************'s billing is "famous" for doing this and I am finally fed up with no call back/no email; having to stay on tip of their mistakes, their poor customer service, and the fact that their mistake needs to be fixed before it impacts my credit. They need to bill people correctly, call/email when they make a mistake, and answer to some organization for the continued messes they cause.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sara J

    1 star

    02/06/2024

    I paid CASH for a bundled treatment at their plastic surgery/aesthetics place right down the road. My skin has not been the same. They will NOT refund the rest of the money even though I paid cash for 3 treatments. $275 is a lot of money to a single mom who just wanted to do ONE nice thing for herself that I saved my money for. It is NOT my fault my skin reacted the way it did (I ended up having to see a dermatologist, get on antibiotics and I refuse to do the rest of the treatments because of the reaction my skin had) I made a formal complaint, I went higher and higher up and they offered to give me the money I'm gift certificates JUST to buy their sunscreen and c*** UM NO WAY am I spending that much money in gift certificates. Absolutely ridiculous it's been almost a year now one ever got back to me and I left **************** or something Royal messages after he assured me that he thought he could help me with my complaint and get the refund. What a horrible organization!!!!! Do not go. There is now Benefis in Helena **** there do NOT go to St. *******

    Local BBB

    BBB Great West + Pacific

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