Business ProfileforTrihelm Properties

We moved out of a property on 31 May 2023. Repairs and painting were done on the house in the following amounts: Painting $972.24 Broken window $250.38 Cleaners $400 Total: $1622.62 The company fraudulently increased the charged amounts to the following amounts: Painting $2500 Broken window $250.38 Cleaners $400 Other $172.24 Total: $3322.62 When our $1700 deposit amount is applied the remaining balance is $1622.62. This is the exact amount Trihelm was charged for the painting/repairs (which is posted to my portal account). They fraudulently increased the amounts to equal what they paid out so that we would incur the charge and they not have to provide a refund for our deposit. After emailing ***** **** and providing proof for the charges on my portal account, ***** **** locked out my portal account, but forgot to lock out the other account associated. I had to remind ***** that we paid a pet deposit in the amount of $500. She stated none of the damages looked like they were caused by a pet. I replied, "We, the tenants, know more than anyone who/what is responsible for some of the repairs. The pet deposit is secured in the event damages are made. We attest and can point out each repair that was caused by the dog. Once again, we actually occupied the house. There is no matter of opinion (a basis of what you would have hoped happened) because we actually occupied the home. To further clarify, the $500 payment is being applied to the charges for the painting and repairs needed. After that is applied the remainder of the balance is pulled from our security deposit ($1700). This produces a refund in the amount of $827.76. The 08/14/23 screen captures shows the window charge removed and the final repair balance $1372.24. After Trihelm applies the $500 (for pet damages) and the $1700 security deposit to the repairs, a refund in the amount of $827.76 will be produced. Trihelm properties is fraudulently holding the remainder of the security deposit refund.