Business ProfileforAAA Missouri

My car had a flat tire. I was able to make it safely to a Circle K where my boyfriend and I tried to air it up. It was useless. My jack, we discovered, was broken. I called AAA and requested for someone to help us change it. It was 11pm when I had first called thinking it would only be about 30 minutes and we'd be home. I called 12 TIMES in 5 HOURS!! No one was showing up, I wasn't getting any calls or texts with any updates. I called the first tow company directly and the guy told me that no one had called and told him anything. Seriously?? A supervisor had to get involved at one point and supposedly called someone..big joke. We heard nothing from any other company. I had to call the last guy and after not showing up in 15 minutes over an hour later, he had fallen back to sleep! He finally showed up and got it done in 5 minutes! My boyfriend has cancer and this was absolute hell on him! 5 hours just for a 5 minute job!! AAA charges me way to much for this kind of treatment! I have recieved NOTHING from them. This was an absolute joke on their part. I am so disappointed with the inaction of the company. Don't waste your money.