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About

About This Business

The Citizens Bank provides personal and business banking services, including checking, savings, loans, and digital banking options. The company assists clients with financial transactions through mobile and online platforms.

BBB Accredited Since: 3/20/1997

Years in Business: 118

Products and Services

Autobooks, Business Checking, Business Loans, Business Savings, CDs, College Bonus Savings, Debit Cards, Direct Deposit, HELOC, Mobile Banking, Mobile Deposit, Mobile Wallets, Mortgage Lending, Online Banking, Personal Checking, Personal Loans, Personal Savings, Remote Deposit, Retirement Accounts, Text Message Banking

Photos and Videos

Business Details

BBB File Opened:
3/20/1997
Business Started:
1/1/1908
Business Incorporated:
1/1/1908
Type of Entity:
Corporation
Alternate Names:
Citizens Holding Company
The Citizens Bank of Philadelphia
Business Management:
Ms. Jackie Hester, Vice President
Mr. Stacy M Brantley, President/CEO

Additional Contact Information

Principal Contacts
Ms. Jackie Hester, Vice President
Customer Contacts
Ms. Jackie Hester, Vice President
Fax numbers
Primary Fax: (601) 656-0116
Other Fax: (601) 519-4022
Additional Phone Numbers
Other Phone: (800) 397-0344
Other Phone: (601) 656-4978
Other Phone: (601) 656-4977
Other Phone: (601) 656-4976
Other Phone: (601) 774-9231
Other Phone: (601) 267-4525
Other Phone: (601) 625-7447
Other Phone: (601) 743-2115
Other Phone: (662) 289-4356
Other Phone: (662) 476-8431
Other Phone: (601) 693-8367
Other Phone: (601) 581-1541
Other Phone: (601) 635-2321
Other Phone: (601) 469-3424
Other Phone: (662) 724-4261
Other Phone: (601) 626-7608
Other Phone: (662) 323-1420
Other Phone: (601) 264-4425
Other Phone: (228) 594-6913
Other Phone: (601) 992-7688
Other Phone: (228) 207-2343
Other Phone: (662) 773-6261
Other Phone: (662) 550-4029
Other Phone: (601) 519-4020
Other Phone: (601) 389-2178

Latest Reviews

  • All Wired U

    "If I could give less than 1 star I would. This bank is an absolute joke." ... Read full review

  • Michael M

    "I went in for change but was refuseed service. I have account with them, but they said, the amount was too much, I asked for $35 in change, quarters, dimes, nickels, pennies, but was refused." ... Read full review

  • Nicole W

    "The absolute worst bank out there. I called because I needed a one month deferment due to being out of work earlier in the year and because I used two in 2022 when my father committed suicide they advised I used what I was allowed." ... Read full review

View all Reviews

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