Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Miskelly Furniture Warehouse, Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Miskelly Furniture Warehouse, Inc.

      101 Airport Rd S Pearl, MS 39208-6655

    • Miskelly Furniture Warehouse, Inc.

      223 Grandview Blvd Madison, MS 39110

    • Miskelly Furniture Warehouse, Inc.

      4113 Highway 80 E Pearl, MS 39208-4209

    • Miskelly Furniture Warehouse, Inc.

      1000 Highland Colony Pkwy Ste 3002 Ridgeland, MS 39157-2076

    • Miskelly Furniture Warehouse, Inc.

      722 Mackenzie Ln Flowood, MS 39232-5008

    Business ProfileforMiskelly Furniture Warehouse, Inc.

    Furniture Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Miskelly Furniture Warehouse, Inc. has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Miskelly Furniture Warehouse, Inc.

        101 Airport Rd S Pearl, MS 39208-6655

      • Miskelly Furniture Warehouse, Inc.

        223 Grandview Blvd Madison, MS 39110

      • Miskelly Furniture Warehouse, Inc.

        4113 Highway 80 E Pearl, MS 39208-4209

      • Miskelly Furniture Warehouse, Inc.

        1000 Highland Colony Pkwy Ste 3002 Ridgeland, MS 39157-2076

      • Miskelly Furniture Warehouse, Inc.

        722 Mackenzie Ln Flowood, MS 39232-5008

      Location of This Business
      101 Airport Rd S, Pearl, MS 39208-6655
      BBB File Opened:
      7/22/1991
      Years in Business:
      45
      Business Started:
      9/29/1978
      Business Incorporated:
      9/29/1978
      Type of Entity:
      Corporation
      Alternate Business Name
      • Miskelly Furniture Madison
      • RoomStore by Miskelly
      • Renaissance SleepStore by Miskelly
      • Flowood SleepStore by Miskelly
      • Clearance Store by Miskelly
      Business Management
      • Ms. Ronda Burton, Customer Service Manager
      Contact Information

      Principal

      • Ms. Debra Watson, COO
      • Ms. Ronda Burton, Customer Service Manager

      Customer Contact

      • Ms. Debra Watson, COO
      • Ms. Ronda Burton, Customer Service Manager
      Additional Contact Information

      Fax Numbers

      • (601) 933-0642
        Primary Fax

      Phone Numbers

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/01/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      My complaint involves a recliner purchased from Ms. ******. I bought the recliner in May of 2021 with great intentions of relaxation, Sadly to report that the recliner broke within 30 days of purchase. After contacting customer service, a technicians was dispatched to my home the first week of June. The serviceman stated, The chair frame needs to be replaced and a new motor has to be order. He assured me the process wouldn't take long... Approximately 15 to 30 days. Unfortunately it has taken much longer. I called customer service and spoke with a supervisor *****, very professional and willing to help, she informed that there will be an addition 30 days before the parts arrive; and a technician had to be re- dispatched. I informed Ms. ***** that I was a Army veteran suffering with medical issues, and the chair was very much needed I cant wait much longer. Please help I need my money back or a new chair asap. 9-1-21. Thank you
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      nathan s

      1 star

      02/21/2024

      worst ever in business i ever dealt with on mattress sales and returns

      Miskelly Furniture Warehouse, Inc. Response

      02/22/2024

      I am sorry Mr. ***** is unhappy with any transactions involving his mattress. I find a claim filed last March that upon inspection did not qualify as a defect under the factory warranty. If he feels the concern reported last year has worsened, he is welcome to file a new claim. A claim form can be found on our website at www.Miskellys.com. If he scrolls to the bottom of the page, it is found under Services. If he is unable to locate the claim form, he is welcome to reach out to our customer service department at 601-933-6000.

      Local BBB

      BBB Serving Mississippi

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.