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Business Profile

New Car Dealers

Cannon Toyota of Moss Point

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Cannon Toyota of Moss Point's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cannon Toyota of Moss Point has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • BEVERLY B

      Date: 04/06/2023

      I trusted this dealership when they told me if I paid them to do 5 hours diagnostic they could find the problem and was billed $891.27. The things they suggested were wrong and found were incorrect. They said the things they could do would not be a guaranteed fix but a starting point. to the tune of over 3 thousand dollars. Took the car to another place and in less than one hour they discovered one main issue that lead to the other issue and repaired the car. The issues Toyota listed were not/were not what was wrong with the car. A Toyota technician did the diagnostic but failed to find the main problem with the car. It was repaired with 2 1/2 hours diagnostic not on a toyota machine. Around $1200.00. .I asked Cannon Toyota to return my money for the misdiagnostic results but was refused and treated very badly and rude. Was dismissed! I am 72 years old retired grandmother and this amount of money for false service report hurts my family and the disrespect I received was not as a business should act. They refused any sort of compromise for their mistake and that was the end of it. I strongly suggest everyone to be very careful using this company and if you need work done, please do not do it here. Take it to a place that cares about customers and doing things correctly. My opinion is to never use any Cannon business for automobiles bought or repaired it could be very negative.

      Cannon Toyota of Moss Point

      Date: 04/10/2023

      Thank you for taking my call on Saturday and I am glad we were able to come to a solution for you. If you need anything else please let us know.
      Thank you

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