Complaints

This profile includes complaints for Intervest Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Intervest Corporation

  7538 Old Canton Rd Madison, MS 39110-8967

• 

  Intervest Corporation

  PO Box 2118 Madison, MS 39130-2118

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/17/2025

  Type:Product Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  8-2021 deposit for apartment paid in the amount of 465.00.
  
  Payment made to ****** ******* ********** by check written by *********** ******** given to me as gift.
  
  ****** ******* address is *** ** ****** **** *********** ** *****.
  
  I moved out of apartment #8 on February 8, 2025. The apartment was inspected by landlady ***** ***** and the maintenance man ***** ***** on Thursday, February 6, and was deemed satisfactory by both, I gave ***** my new address specifically for her to give to the Company responsible for sending deposit refunds. She stated that she would get that to them right away, but it usually takes the company a month because they are located in Mississippi.
  
  After a month, I contacted ***** asking why I hadn't received my refund and was ignored numerous times, she finally answered when I asked for the company number so I could call them. She gave me the number and I called numerous times and always got answering machine. I left a quite heated message to them and then to *****, which were both ignored. Note: I have all messages sent between me and ***** as proof .
  
  To this date, I still have yet to receive my deposit check. This is my first line of action against Interest Corporation.
  
  Please help me get what is owed to me. Thank you for your time.

  Business Response

  Date: 05/16/2025

  Hello, this resident left owing $645.40 in rent. Her security deposit was $684.00, but with leaving the property owing past due rent it waves the option to get any of the deposit back. We also have charges of $150.00 for unit repairs such as painting and cleaning that was taken out of the deposit leaving a balance she owes of $111.40.

   

  I am willing to send any tenant ledger or supportive information backing this claim but will need a confidentiality letter signed by whoever is handling this complaint with BBB. I would also like to request a complaint against the complainant in an attempt to collect the balance she left on her account.  

  Customer Answer

  Date: 05/16/2025

  
   

   Complaint: ********

  
  
  

  I am rejecting this response because: first if all, the deposit check was 465.00.  The *********** ******** in Greensburg  will have a copy of that check to prove that this company is lying about the amount.  Second, I was not late on any rent at any time.  I ALWAYS PAID RENT IN FULL BY THE 9TH OF EACH MONTH! I GAVE PLENTY OF ADVANCE NOTICE THAT I WAS LEAVING ON THE 8TH.  Not only that, but I insisted that ***** and ***** both come look at the apartment on the 6th.  They did so and said it looked great and also praised the fact that I cleaned it so well.  The claims that I owe money is rubbish.  Why would Invades not return any of my phone calls if I supposedly owed money to them?  If there was ANY real  money owed, they would have contacted me immediately when I left them my phone number to call me.  Not only did this company  ignore my calls,  but this company NEVER answered their phones whenever they were called.  I even had two other people call to see if they would answer and they never did.  This indicates something sketchy going with this company.   ****** ******* ********** is poorly run apartment complex and in my opinion in a slum state and a death trap.  Their counter response in entirely in response to the review of the apartments I left online, which was completely true.  Invarest company not only got my deposit amount incorrect, but their math needs some work too.  At this time, I had basically already figured that I got scammed and basically accepted the fact that I have learned that Invarest business is a fraud, and ****** ******* should be condemned.  Invarest Company and ****** ******* are a lost cause and should not be allowed to scam another person!  These two companies are an embarrassment to society, and I regret working so hard to get what was owed to me, when neither one ever intended to do so from the beginning.

  
  
  

  Regards,

  
  

  ****** *****

  
  
  

  
  

  
  

  
  
  

  Customer Answer

  Date: 05/16/2025

  These are messages back and forth to the manager of ****** ******* **********.   Notice, not ONCE did she ever say that I owed any money or that they had to spend money to clean my apartment.