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Business Profile

Apartments

The Residences of Glen Oaks

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/19/2023

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It’s not more so of a major issue but it’s in regards to a judgement from business via self . I would like to get down to the bottom of the judgment and possibly pay my balance and have it removed from my credit report . I don’t know who to reach out to I have spoken with manager of property in regards to matter, however we’re having an issue locating any balance or judgement. It could possibly be under the other apartment management however I have no way of reaching them to handle issue . O would love any help to resolve this matter , clear the balance and move on. Thank you so much .

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