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          Defy: Jackson has 1 locations, listed below.

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            Business ProfileDefy: Jackson

            Trampoline

            Contact Information

            2280 Lakeland Dr

            Flowood, MS 39232-9592

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            Email this Business
            (769) 208-3008

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            2280 Lakeland Dr, Flowood, MS 39232-9592
            Email this Business
            BBB File Opened:
            2/13/2017
            Years in Business:
            9
            Business Started:
            1/1/2015
            Business Incorporated:
            3/7/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Shelby Saddler, General Manager
            Contact Information

            Principal

            • Mr. Shelby Saddler, General Manager

            Customer Contact

            • Mr. Shelby Saddler, General Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            4 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            02/13/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            On January 8, 2024, I took 7 children to Defy Jackson. I purchased jump time for all the children and the person ringing me up told me she had a way for me pay less. I had 7 children, a line behind me, the place was loud and I never understood that I was signing a membership agreement. It was my understanding that I was signing waivers. I never received a copy of this membership or any heads up that a monthly charge would be deducted from my bank account. After the shock of noticing a $134.75 charge for my own children and the rest of the children I had with me on 1/8/24, I attempted to call the company multiple times, but was unable to leave a voicemail. I sent messages to the corporation, but heard nothing back. Finally a person provided an email address and I received a response with a copy of the contract attached. I am unsatisfied with this response and feel like I was taken advantage of during a stressful time. I am not the only person this has happened to. I just want my money back and I want this company held accountable for taking advantage of its patrons.
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            Read 3 More Complaints

            Customer Reviews

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            BBB Serving Mississippi

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