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Find a Location

Ottasilver has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Ottasilver

      1703 Old Fannin Rd Apt A12 Flowood, MS 39232-8036

    Business ProfileforOttasilver

    Boutiques

    At-a-glance

    Customer Reviews

    3.88/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1703 Old Fannin Rd Apt A12, Flowood, MS 39232-8036
    BBB File Opened:
    5/18/2020
    Business Management
    • Mr. Hanif Soysal, President
    Contact Information

    Principal

    • Mr. Hanif Soysal, President

    Customer Contact

    • Mr. Hanif Soysal, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    25 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole M

    1 star

    05/06/2024

    I attempted to resolve a faulty ring with this company below is the email thread and picture of the ring. I am beyond frustrated and wanted to make sure to alert any consumers who are considering purchasing from this company that does not stand by its product after 5 months of wear. On Sun, Apr 28, 2024, at 11:59 PM Hello My husbands stone fell out of his ring. Can you tell me who I need to speak with to get a replacement sent please? Super disappointing considering the price of the ring. Thank you in advance. On Mon, Apr 29, 2024, at 01:01 AM Hi ******, Thanks for contacting us back, we're now looking into this and let you know. On Wed, May 01, 2024, at 02:49 PM Good morning. I am reaching back out for an answer on the below. On Wed, May 01, 2024, at 10:27 PM Hi ******, Thanks for your patience. After careful evaluation, we have determined that the damage is a result of regular wear and tear, indicating usage over the past months. We understand your concern and apologize for any inconvenience caused. However, it's important to note that our warranty does not cover issues arising from wear and tear or customer usage. As such, we are unable to accept a return or provide a repair for the ring. We value you as a customer and appreciate your understanding in this matter. Sincerely, **** On Wed, May 01, 2024, at 10:52 PM, Are you kidding me, it’s a ring of course you wear it. I’ve been wearing my wedding ring and mother’s ring for over 20 years and guess what… the stones are still in tact. I will make sure to flood social media with reviews about your company, that’s a promise. I didn’t purchase a ring out of a gum ball machine, I paid good money and your stone fell out in less than a year and you say it’s due to regular wear. Understood. Let the reviews begin. Hi ******, Thanks for your feedback, it will be taken on board for improvement.

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