Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Infiniti of South Mississippi has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforInfiniti of South Mississippi

    New Car Dealers

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11779 Bobby Eleutrius Blvd, D'Iberville, MS 39540-8708
    BBB File Opened:
    11/13/2019
    Business Management
    • Mr. Chris Stuben, General Manager
    • Mr. Bryan Aust, Sales Manager
    Contact Information

    Principal

    • Mr. Chris Stuben, General Manager

    Customer Contact

    • Mr. Chris Stuben, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Terri C

    2 stars

    04/24/2024

    Eventhough they are transferring companies; this purchase was amongst my worst. I purchased my vehicle on 23 Mar 24 and to date, 24 Apr 24, I am still without my vehicle registration/tag. I was not provided a temporary tag OR an even close to full tank of gas. I was overcharged for sales tax and with all those negatives, my purchase has been the absolute worst. I have not been offered not even a free oil change or any type of declaration that they should have done better. I have been without a tag for the past month and Infiniti has done NOTHING to try and resolve this...sending a temporary tag while paperwork gets processed. I had 30 days to return my vehicle and it was seriously considered and this is not the way one should feel after making such a huge purchase. Then to add insult to injury, they do not seem to care about customer satisfaction or care. Again, I am without a tag so travel in my new vehicle is not something that I can do. Unacceptable. I still await my promised gas card from a month ago. Tell me why this could not have been resolved in some type of gesture to show that they are concerned for the POOR customer service, satisfaction, and care. NO gas OVERCHARGED sales tax NO tag - so vehicle should not be legally driven With all of this, I would not recommend this dealership to anyone. I could understand better if they were trying to offer something for all of the troubles that I have encountered, but they act like this is acceptable. It isnt and I am highly displeased.

    Local BBB

    BBB Serving Mississippi

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.