Heating and Air Conditioning
Air Max Heating & Cooling, LLCAbout
Important information
- Advertising Review:
On May 24,2024, BBB serving MS found one or more claims from the business’s social media pages. The claims are as follows:
1. On Yelp, we requested copies of certificates, ACCA, RSES, and Master Mechanical. Also, the business did confirm they have a new Master Mechanical license, so we did request the number be updated as well.
2. On Angie's List, the business says they are a Lennox Dealer, but we are not able to find them on this website. We asked for documentation to substantiate they were in fact a Lennox Dealer.
According to BBB Code of Advertising, #1 Basic Principles https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
As of today, August 23, 2024, the business has chosen not to substantiate, modify, or discontinue the advertisements as requested.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.