Business ProfileforPerformance Plumbing Inc.

Attached is a letter that I contacted the company Performance Plumbing explaining to the president about their employee who came out to my house to make a simple repair and overcharging (price gouging). Briefly, to let you know the issue. Friend of mine told me about this company so I contacted them. A repairman **** ******* came to the house to check the problem. It was my shower stall where no water would come out when you turned on the shower. The plumber, *** ******* charged me $79.00 for the trip. He did nothing and said he had to return for the part which was the valve behind the off/on dial. He wrote out an invoice and I only paid for the first visit, nothing done. Usually, the company bills a client and then gets paid. Second time he came he replaced the small valve and charged me $650.73. He made out another invoice but said during the discussion "Let's start over." So, he made out a third one and did not itemize it nor explain the charges. In checking with type of valve for the shower prices all under $100.00 or less. He did not show me the new valve or explain the charges to me. In all instances, from the short time he was here one hour exactly with installation of valve. Attached are copies of the 3 invoices he made out. I contacted the company which is the letter attached, but they have failed to respond so I feel this is a possible scam and owe me some of the money. They try to sell you the extended warranty plan which this plumber said that cheaper for me to take the plan than to pay for the valve and service which made no sense to me. Trickery. I did not want the warranty plan as his valve only covered for 1 year. I had the old one he removed and which I kept. It could have been cleaned up and reinstalled. Thank you for any assistance to make some recovery on the extreme price. Taken by misinformed customer.