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Business Profile

Home Warranty Plans

Superior Home Protection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

Customer Review Ratings

1

Average of 86 Customer Reviews

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Review Details

  • Ryan F

    Date: 07/24/2025

    This company constantly sends me final notices saying that I need to get home warranty. Stop sending me mail

    Superior Home Protection

    Date: 07/26/2025

    Thank you for your feedback. We can confirm that two notices were sent from our office this year. As of today, your information has been removed from our mailing list, and you will not receive any further communications from Superior Home Protection.Please note that other companies in the industry may send similar mailings, which are not affiliated with our office. Superior Home Protection Customer Relations Team

    Superior Home Protection

    Date: 07/26/2025

    Thank you for your feedback. We can confirm that two notices were sent from our office this year. As of today, your information has been removed from our mailing list, and you will not receive any further communications from Superior Home Protection.Please note that other companies in the industry may send similar mailings, which are not affiliated with our office. Superior Home Protection Customer Relations Team

  • Kim E

    Date: 07/23/2025

    Sending deceptive letters about your home warranty is going to expire in 1 week putting my credit union on letter. I knew this was fake to get me to sign up. The *** told me since my warranty expired said would have to see what he could do to reinstate he immediately put me on hold before I could say anything and came back stating ok I can reinstate you by paying ptoday do you have your card ready. I said no can you send me my warranty showing it expired he then started being smart saying you should have it don't you keep your important documents. I said yes I do when it's important he kept trying to pressure me into paying. This letter is so misleading and their tactics are very scary.

    Superior Home Protection

    Date: 07/26/2025

    We apologize for the inconvenience you experienced with our company. Your information has been removed from our mailing list, and you will not receive any further communications from our office.We are also reviewing the interaction you had with one of our agents to ensure that all service and communication standards are being met. Superior Home Protection Customer Relations Team

    Superior Home Protection

    Date: 07/26/2025

    We apologize for the inconvenience you experienced with our company. Your information has been removed from our mailing list, and you will not receive any further communications from our office.We are also reviewing the interaction you had with one of our agents to ensure that all service and communication standards are being met. Superior Home Protection Customer Relations Team

  • RB L

    Date: 07/22/2025

    WARNING! Warning! DO NOT RESPOND TO THEIR MISLEADING LETTER. With the phrase FINAL NOTICE, DO NOT CALL OR RESPOND. Its just a **** misleading potential clients to buy or renew their home warranty. SCAMMER ALERT!

    Superior Home Protection

    Date: 07/26/2025

    Were sorry for any inconvenience our notice may have caused you. Your information has been removed from our mailing list, and you will not receive any further communications from our company. Superior Home Protection Customer Relations Team

    Superior Home Protection

    Date: 07/26/2025

    Were sorry for any inconvenience our notice may have caused you. Your information has been removed from our mailing list, and you will not receive any further communications from our company. Superior Home Protection Customer Relations Team

  • Julian Q

    Date: 07/07/2025

    This company uses deceptive marketing tactics to trick consumers into buying home warranty services. I received a letter in the mail stating that my home warranty was about to expire and that my mortgage lender requires home warranty to be extended. The letter did not include the name of the company providing the home warranty (Superior Home Protection) anywhere in the letter. Instead, they included the name of my mortgage lender in multiple places to deceive me into thinking it originated from them.I found out by contacting my mortgage lender directly that they do not require home warranty service as the letter stated, and that this company is not associated with them in any way.I filed a complaint with the *** about this company's use of deceptive marketing techniques, and I encourage everyone who comes here to file a complaint or review to do the same by going to ****************************.

    Superior Home Protection

    Date: 07/09/2025

    Thank you for your feedback. We understand your concerns and appreciate the opportunity to clarify.Superior Home Protection sends direct mail to inform homeowners about optional home warranty coverage. While our letters may include publicly available mortgage information to personalize the offer, we are not affiliated with any lenders, and home warranty coverage is not required by mortgage providers.We understand that the language used in our mailers may have caused confusion, and we are actively reviewing our materials to ensure they are as clear and transparent as possible.We have also removed your information from our mailing list, and you will not receive any further communications from our company.Thank you again for bringing this to our attention. Superior Home Protection Customer Relations Team

  • David L

    Date: 06/30/2025

    Remove me from your mailing list immediately. Your company's alarmist narrative is shameful. You're attempting to trick homeowners into purchasing your product. You should be ashamed.

    Superior Home Protection

    Date: 07/09/2025

    Thank you for your feedback. We understand your concerns and appreciate the opportunity to respond.Your information has been removed from our mailing list, and you will no longer receive any further communications from Superior Home Protection.We appreciate you taking the time to share your experience. Superior Home Protection Customer Relations Team

  • Michael L

    Date: 06/30/2025

    What a bunch of misleading garbage. The letter appeared to be from *********************, when, in reality these two are not associated. The wording of urgency is nothing more than a scare tactic; aiming to freak out an unwitting home owner. Shame on this company and they should be punished for mail fraud and misleading practices.

    Superior Home Protection

    Date: 07/03/2025

    Thank you for your feedback.

    As requested, we have removed your information from our mailing list, and you will not receive any further communications from our company.

    Superior Home Protection – Customer Relations Team

  • Lesa D

    Date: 06/30/2025

    Sends predatory/misleading letters with the explicit intent of making home owners believe they are in danger of losing home insurance coverage.

    Superior Home Protection

    Date: 07/03/2025

    Thank you for your feedback. We understand your concerns and appreciate the opportunity to respond.

    As requested, we have removed your information from our mailing list, and you will not receive any further communications from our company.

    Superior Home Protection – Customer Relations Team

  • Nelida T

    Date: 06/29/2025

    Absolutely a scam. Like many other's here I got a letter in the mail warning about an expired home warranty. Fearing a missed payment I called was was quickly tricked into paying $295 to resolve the issue. It was only after that that I realized I been duped and trying to call back to try and cancel revealed that that numbers I was given were no longer functional. I want nothing to do with this "business" and want my money back. At which point I never want to be contacted by them again.

    Superior Home Protection

    Date: 07/03/2025

    Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns.

    We have located your file and are currently reviewing the interactions you had with our company to ensure proper handling. Your policy has been canceled, and a refund has been issued in accordance with the terms of the agreement.

    We have also removed your information from our mailing list, and you will not receive any further communications from our company.

    We appreciate you taking the time to share your experience, and we are committed to addressing any findings appropriately.

    Superior Home Protection – Customer Relations Team

  • Andrew J

    Date: 06/17/2025

    My wife and I recently purchased our first home. We received a letter today with some vague alarmist warnings about our expiring home warranty, which appeared to be from our mortgage broker.Upon reaching out to the listed phone number, the representative (****) refused to divulge any information about the specific company he was working for (there was no plain way to tell from the letter), why they had contacted us, if we had a current policy with them, etc.What **** was VERY interested in was selling us a new warranty and asking for financial information to complete the sale. When I pointed out that I was not giving consent to extend, purchase or take any action without ****** company first sending me information regarding what we would be purchasing, **** began to lecture me about how "they are doing this for the homeowner's benefit." **** took a very condescending and aggressive tone. When I again asked for **** to please send me the information about the proposed policy and that I would not be purchasing anything until I had a chance to read the proposal, **** abruptly hung up. The deceitful/alarmist nature of the letter, vague details provided by staff, rude/aggressive sales tactics, and overall unprofessionalism shows Superior Home Protection is a subpar company at best and a dishonest scheme at worst.

    Superior Home Protection

    Date: 06/23/2025

    Thank you for your feedback. Were sorry to hear about your experience and appreciate the opportunity to address your concerns.We can confirm that our team spoke with you on June 17, 2025, and we are currently reviewing that interaction internally to ensure our representatives are providing clear and accurate information at all times.We have also removed your information from our mailing list to ensure you do not receive further communications from our company.We appreciate your comments and are committed to continuously improving our communication and service practices. Superior Home Protection Customer Relations Team

  • Nate G

    Date: 06/12/2025

    Calling this a scam would be an understatement. They arent scam artists they are scumbags. They send misleading mail trying to invoke fear so that people fall into their trap. I see that they usually respond to complaints here, and I already realize they will respond to this trying to spin it as a misunderstanding on my part rather than the reality. Youre deceitful and you use abusive tactics to prey on what should be an exciting time in someones life.

    Superior Home Protection

    Date: 06/18/2025

    Thank you for your feedback. Were sorry to hear that our mailer caused concern, and we take your comments seriously.Our intention is to offer optional home warranty coverage to homeowners who may benefit from added protection. However, we understand that not all recipients wish to receive these offers, and the wording may not always come across as intended.We have reviewed our records and can confirm that your information has been removed from our mailing list to ensure you receive no further communications from our company.We appreciate your feedback and are continuously working to improve our marketing approach.Superior Home Protection Customer Relations Team

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